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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create an unforgettable shopping experience.
- Company: Join a vibrant Italian fashion brand at the iconic Battersea Power Station.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a modern team that values creativity and customer connection.
- Qualifications: Must have 2+ years in retail, preferably with luxury fashion brands.
- Other info: Ideal for those who thrive in fast-paced settings and love fashion.
The predicted salary is between 28800 - 42000 £ per year.
We are currently recruiting a full time retail sales advisor for our store in Battersea power station who will be glad to join an Italian, modern and dynamic fashion brand.
Position overview
According to your working experience and seniority you will:
- Provide an excellent service to our customers and grant them the best shopping experience
- Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
- Monitor stockroom standards and grant right product assortment on the floor
- Attend to deliveries within day of arrival
- Diplomatically handle complaints and critical situations with customers and colleagues
Experience, Skills & Knowledge
- Previous and proven experience (at least 2 years) in retail environment, for fashion premium luxury brands
- Ability to work autonomously and in a dynamic environment
- Ability to prioritise work load, meet deadlines and specified standards
- Excellent communication skills across all levels
- Customer oriented, organised and with a positive/constructive attitude
Full Time Sales Assistant (Battersea store) employer: PINKO
Contact Detail:
PINKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Sales Assistant (Battersea store)
✨Tip Number 1
Familiarize yourself with the brand's history and values. Understanding the essence of the Italian fashion brand will help you connect better with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your ability to provide excellent customer service. Highlight specific situations where you went above and beyond to enhance the shopping experience.
✨Tip Number 3
Brush up on your CRM knowledge. Be ready to discuss how you've used customer relationship management strategies in the past to build a loyal client base and improve sales results.
✨Tip Number 4
Practice handling difficult customer situations diplomatically. Think of scenarios where you successfully resolved complaints, as this will demonstrate your problem-solving skills and positive attitude.
We think you need these skills to ace Full Time Sales Assistant (Battersea store)
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous experience in retail, especially with premium luxury brands. Emphasize your customer service skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion and your understanding of the brand's values. Mention specific experiences that demonstrate your ability to provide excellent customer service and handle complaints effectively.
Showcase Your Skills: In your application, clearly outline your skills that align with the job description, such as your ability to work autonomously, prioritize tasks, and communicate effectively. Use examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PINKO
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you stay updated with current trends and how this knowledge can enhance the customer experience in the store.
✨Demonstrate Customer Service Skills
Prepare to discuss your previous experiences in retail, especially in handling customer complaints and providing excellent service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Highlight Your CRM Experience
Since the role involves activating CRM strategies, be ready to talk about any experience you have with customer relationship management. Discuss how you've built a loyal client base in the past and the impact it had on sales.
✨Emphasize Your Organizational Skills
The ability to prioritize workload is crucial in a dynamic retail environment. Share examples of how you've managed multiple tasks effectively, ensuring that stockroom standards and product assortments were always maintained.
