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For Companies At a Glance
- Tasks: Support the store manager in training, sales performance, and customer service.
- Company: Join a leading fashion premium luxury brand at Cheshire Oaks Designer Outlet.
- Benefits: Gain valuable retail experience and develop leadership skills in a dynamic environment.
- Why this job: Be part of a vibrant team and enhance customer experiences while growing your career.
- Qualifications: 2+ years in retail, preferably with luxury brands, and strong communication skills required.
- Other info: Opportunity to step up as acting store manager when needed.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting an Assistant Store Manager in our store in Cheshire Oaks Designer Outlet.
As first support of the store manager, you will:
- Support the store manager in delivering training / coaching sessions on product knowledge, CRM, Customer service, brand presentation and visual merchandising, taking care of business guidelines
- Support the store manager in planning working rotas
- Monitor KPIs and team sales performance and prepare complete reports for the Area Manager
- Substitute your store manager in his/her dailiy tasks in the shop when absent
- Provide an excellent service to customers and grant them the best shopping experience
- Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
- Monitor stockroom standards and grant right product assortment on the floor
SKILLS AND COMPETENCES
- Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands and in team management
- Ability to work autonomously and in a dynamic environment
- Ability to prioritise work load, meet deadlines and specified standards
- Excellent communication skills across all levels
- Strong cooperative attitude
- Customer oriented, organised and with a positive constructive attitude
Assistant Store Manager employer: PINKO
Contact Detail:
PINKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the specific luxury fashion brands that are popular in the Cheshire Oaks area. Understanding their product lines and customer demographics will help you stand out during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in retail management, especially any instances where you successfully trained or coached team members. Highlighting these experiences will demonstrate your capability to support the store manager effectively.
✨Tip Number 3
Showcase your ability to monitor KPIs by bringing examples of how you've used data to improve sales performance in past roles. This will illustrate your analytical skills and commitment to achieving business goals.
✨Tip Number 4
Emphasize your customer service skills by preparing anecdotes that reflect your ability to create excellent shopping experiences. Being able to share real-life examples will make your application more compelling.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous experience in retail, especially with fashion premium luxury brands. Emphasize your team management skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to support a store manager. Mention specific examples of how you've successfully trained or coached team members in the past.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as excellent communication, ability to work autonomously, and experience with CRM strategies. Use bullet points for clarity.
Show Enthusiasm for the Brand: Demonstrate your knowledge of the brand and its values in your application. Explain why you want to work for this company and how you can contribute to enhancing the customer shopping experience.
How to prepare for a job interview at PINKO
✨Show Your Retail Experience
Make sure to highlight your previous experience in the retail environment, especially with premium luxury brands. Share specific examples of how you've successfully managed teams and contributed to sales performance.
✨Demonstrate Leadership Skills
As an Assistant Store Manager, you'll be supporting the store manager and stepping in when they're absent. Be prepared to discuss your leadership style and provide examples of how you've effectively coached or trained team members in the past.
✨Prepare for KPI Discussions
Since monitoring KPIs is a key part of the role, familiarize yourself with common retail metrics. Be ready to discuss how you've used data to drive sales and improve team performance in your previous roles.
✨Emphasize Customer Service Excellence
Customer service is crucial in this position. Prepare to share stories that showcase your commitment to providing an excellent shopping experience and how you've activated CRM strategies to build customer loyalty.
