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- Tasks: Oversee reception and guest services during night shifts at boutique camping sites.
- Company: Join a vibrant team at Pink Moon Boutique Camping.
- Benefits: Flexible hours, unique festival experience, and the chance to meet new people.
- Why this job: Be the go-to person for guests and ensure their night is smooth and enjoyable.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Work at exciting festivals across the summer and enjoy a dynamic atmosphere.
The predicted salary is between 1040 - 1248 £ per month.
The Reception Night Manager is responsible for overseeing the reception and guest services desk during overnight hours (8pm-8am) at a Pink Moon Boutique Camping accommodation site. This role ensures that guests receive professional and efficient support throughout the night, while maintaining safety, organisation, and smooth operations.
Working independently, the Night Manager acts as the main point of contact during night shifts, handling guest enquiries, late check-ins, incident management, and coordination with security or event management teams as required.
Responsibilities
- Manage the reception desk during overnight hours
- Handle late guest arrivals, check-ins, and enquiries
- Provide excellent guest service and resolve issues calmly and efficiently
- Monitor the reception area and maintain a safe, professional environment
- Act as the main overnight contact for accommodation-related issues
- Liaise with security, site management, and emergency services if required
- Record and report incidents, guest concerns, or operational updates for the day team
- Ensure reception areas remain organised and presentable throughout the shift
- Support festival staff and guests with information or assistance as needed
- Ensure other FOH facilities remain clean, tidy and presentable
Event Dates
- Isle of Wight – 18th June – 22nd June
- Latitude – 23rd July – 27th July
- Camp Bestival – 30th July – 3rd August
- Rewind South – 21st August – 24th August (Overlap with Sandringham – you would only be at one of these jobs)
- Electric Picnic – 27th August – 31st August
You are not expected to be available for every event; however, we will prioritise people who can commit to a number of different shows across the summer.
Festival Campsite Night Manager in Newcastle upon Tyne employer: Pink Moon Events
Contact Detail:
Pink Moon Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festival Campsite Night Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the festival scene, whether it's on social media or at events. We all know that who you know can sometimes be just as important as what you know.
✨Tip Number 2
Be ready for those late-night shifts! Make sure you’re prepared to showcase your ability to handle guest enquiries and incidents calmly. We want to see how you can keep things running smoothly when the sun goes down.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've maintained a safe and tidy environment in previous roles. We love to hear about your experiences managing reception areas or similar settings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for enthusiastic candidates who can commit to multiple events over the summer.
We think you need these skills to ace Festival Campsite Night Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Night Owl Skills: Make sure to highlight any experience you have working night shifts or in similar roles. We want to see how you can keep things running smoothly while everyone else is asleep!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and approachability. We’re looking for someone who can handle guest enquiries with a calm and friendly attitude, so let that shine through in your words.
Be Clear About Your Availability: Since we have multiple events lined up, it’s super important to be clear about your availability. Let us know which dates you can commit to, so we can plan accordingly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the loop for this exciting opportunity.
How to prepare for a job interview at Pink Moon Events
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Reception Night Manager. Familiarise yourself with handling late check-ins, guest enquiries, and incident management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent guest service in the past. Think about times when you resolved issues calmly and efficiently. This is crucial for the role, so be ready to discuss your approach to maintaining a professional environment during the night.
✨Demonstrate Your Independence
As the Night Manager, you'll be working independently. Be prepared to talk about situations where you've successfully managed tasks on your own. Highlight your ability to stay organised and maintain safety while being the main point of contact during overnight hours.
✨Familiarise Yourself with the Events
Research the festivals you'll be working at, like Isle of Wight and Latitude. Knowing the event details can help you answer questions about how you'd support festival staff and guests. It shows you're proactive and ready to jump into action when needed.