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- Tasks: Manage client relationships and deliver impactful marketing strategies.
- Company: Join a dynamic digital-first agency specializing in B2B SaaS and tech.
- Benefits: Enjoy 25 days holiday, profit sharing, and career growth opportunities.
- Why this job: Perfect for those eager to advance in digital marketing with a supportive team.
- Qualifications: 3+ years in account management and a degree or equivalent experience required.
- Other info: Hybrid role in central London; must reside in the UK.
The predicted salary is between 36000 - 60000 £ per year.
Pink Giraffe are a recruitment agency acting on a client\’s behalf. You MUST live in the UK for this role. You MUST have full right to work.
Hybrid role with 3 days in the office. Central London.
About the role:
We are looking for a confident, enthusiastic, and experienced Account Manager to join our agency team. If you\’re looking to progress your digital marketing career in a rapidly growing agency delivering game-changing digital sales and marketing strategies for an exciting array of customers, then we might be the next step in your career.
About us:
We\’re a digital-first sales & marketing agency for B2B SaaS, technology & IT companies. Using a combination of content marketing, SEO, automation, paid media and market understanding, we help our customers differentiate before their competitors get out of bed.
Role responsibilities:
Build and maintain day-to-day customer relationships that keep us abreast of their business objectives, the state of their business and support customer retention.
Creation & management of a rolling set of 90-day objectives and 30-day sprints for customers aligned to a customer-facing marketing plan. Reported on monthly in Customer Reporting calls, led by you.
Manage the available scope of your customers to ensure the right things are delivered at the right time, by the right people to hit the objectives you have set.
Identify upsell opportunities within your customer base, and prepare proposals to pitch these to your customers.
Be the voice of your customers internally, ensuring their brand, proposition, tone of voice and personas are reflected in all the work that our specialist team delivers.
Draw insights out of customer data, paired with a narrative you have crafted that delivers the learnings gathered from our previous activity, the outcomes our previous activity delivered and how that will influence what we do next.
Experience and skills:
Educated to degree level or equivalent
3+ years of account management experience
Excellent communication skills
An understanding of Digital Marketing principles
Experience of martech such as HubSpot and Google Analytics
Exposure to a variety of Marketing techniques and projects
All set against a B2B environment
What can you expect in return?
Personal and professional growth. We invest in the people that invest in us. This might mean going for a career coffee with a founder or it might be your line manager creating a development plan to help get you that promotion. But whether we are a stepping stone in your career path, or if you are still here in 5 years’ time – our hope is that you have grown as an individual and as a marketer.
Why join us?
25 Days holiday allowance
Generous pension contributions
Annual Profit Share Bonus
Based in central London near Borough Market
Choice of your own laptop and equipment
Career progression
Cycle to work scheme
Account Manager (marketing agency) employer: Pink Giraffe
Contact Detail:
Pink Giraffe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (marketing agency)
✨Tip Number 1
Familiarize yourself with the latest trends in digital marketing, especially in B2B SaaS. This will not only help you understand the industry better but also allow you to speak confidently about how you can contribute to the agency's goals.
✨Tip Number 2
Network with professionals in the digital marketing space, particularly those who have experience in account management. Attend industry events or webinars to make connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven results in previous roles. Highlight your experience with tools like HubSpot and Google Analytics, as these are crucial for the role.
✨Tip Number 4
Show enthusiasm for the agency's mission and values during your interactions. Research Pink Giraffe and their clients to demonstrate your understanding of their approach and how you can align with their objectives.
We think you need these skills to ace Account Manager (marketing agency)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your account management experience, particularly in digital marketing. Emphasize your communication skills and any relevant martech tools you've used, like HubSpot or Google Analytics.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the agency. Mention specific experiences that align with the responsibilities listed, such as managing customer relationships or creating marketing strategies.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed accounts in a B2B environment. Highlight any upsell opportunities you've identified and how you reported on customer objectives.
Research the Agency: Familiarize yourself with Pink Giraffe and their clients. Understanding their approach to digital marketing will help you tailor your application and demonstrate your interest in the agency's work.
How to prepare for a job interview at Pink Giraffe
✨Show Your Enthusiasm
As an Account Manager, confidence and enthusiasm are key. Make sure to express your passion for digital marketing and how you can contribute to the agency's success. Share specific examples of past experiences that highlight your excitement for the role.
✨Demonstrate Your Communication Skills
Excellent communication is crucial in this role. Prepare to discuss how you've effectively managed client relationships in the past. Use clear and concise language during the interview to showcase your ability to convey ideas and insights.
✨Highlight Your Digital Marketing Knowledge
Familiarize yourself with the latest trends in digital marketing, especially in B2B environments. Be ready to discuss your experience with tools like HubSpot and Google Analytics, and how you've used them to drive results for clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage client expectations. Think of specific scenarios where you've successfully navigated challenges or identified upsell opportunities, and be prepared to share those stories.
