At a Glance
- Tasks: Drive new business and manage client relationships in IT Service Management.
- Company: Join a global leader in ITSM with a dynamic work culture.
- Benefits: Hybrid role with competitive salary and growth opportunities.
- Other info: Engage with C-level executives and develop your career in a thriving industry.
- Why this job: Make an impact by helping clients improve their IT operations.
- Qualifications: 3+ years in B2B sales, strong negotiation skills, and ITSM knowledge.
The predicted salary is between 40000 - 50000 € per year.
We are looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding our presence across the ITSM landscape. This is a hybrid role with an equal focus on new business development and account management.
You will be responsible for winning new clients, developing a strong personal pipeline, and growing existing customer relationships by understanding client challenges and positioning our solutions as a trusted extension of their IT operations. The successful candidate will combine proactive business development with strong account management skills, working closely with internal delivery teams to drive successful client outcomes and identify further growth opportunities.
Duties and Responsibilities- New Business Development
- Drive new logo acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement
- Identify and engage decision‑makers across IT, Operations, and Service Management
- Build and manage a qualified sales pipeline
- Own the sales cycle from initial engagement through to close and handover
- Account Management
- Develop and grow existing customer relationships, identifying upsell and cross‑sell opportunities
- Act as a trusted advisor to clients on their ITSM improvement journey
- Maintain regular account reviews and support long‑term customer success
- Work closely with delivery teams to ensure successful execution and identify further opportunities
- Additional Responsibilities
- Forecast against sales targets, submit monthly progress reports, and ensure CRM data is accurate and up to date
- Use market and competitor insight to strengthen the company’s value proposition and differentiation
- Build relationships with senior stakeholders, including C-level executives, across enterprise organisations
- Proven track record of ITSM solution sales
- Successful track record of at least 3 years B2B sales experience
- Demonstrable success in both new business acquisition and account development
- Excellent commercial and relationship negotiation skills and business acumen
- Credibility and confidence to engage effectively with senior stakeholders, including C-level executives
- Self‑motivated, results‑driven and accountable
- Knowledge of ITSM frameworks such as ITIL or SIAM
- Degree educated, preferably in business or management, or equivalent relevant experience
This is an exciting and fulfilling role where your skills and experience will be fully utilised.
Sales Executive employer: Pink Elephant EMEA
Join a global leader in IT Service Management as a Sales Executive, where you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. Our company prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful impact on client success. With a strong emphasis on teamwork and a culture that values proactive engagement, you will be empowered to build lasting relationships and drive significant business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other sales professionals. The more people you know in the ITSM space, the better your chances of landing that Sales Executive role.
✨Tip Number 2
Showcase your success stories! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've driven new business and managed accounts. Numbers speak volumes, so don’t shy away from flaunting your achievements.
✨Tip Number 3
Research the company inside out! Understand their ITSM solutions, recent projects, and market position. This knowledge will help you tailor your conversations and demonstrate that you're genuinely interested in contributing to their growth.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive about their applications. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your experience in ITSM solution sales and any relevant achievements. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT Service Management and how you can contribute to our team. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Achievements:When detailing your experience, focus on specific achievements in new business development and account management. Numbers speak volumes, so if you've hit targets or grown accounts, let us know!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pink Elephant EMEA
✨Know Your ITSM Inside Out
Make sure you brush up on your knowledge of IT Service Management frameworks like ITIL or SIAM. Being able to discuss these concepts confidently will show that you understand the industry and can position solutions effectively.
✨Showcase Your Sales Success
Prepare specific examples of your past successes in B2B sales, especially in ITSM solution sales. Use metrics to highlight your achievements, such as percentage growth in sales or number of new clients acquired, to demonstrate your impact.
✨Engage with Decision-Makers
Research the company and its key stakeholders before the interview. Be ready to discuss how you would approach engaging with C-level executives and other decision-makers, showcasing your ability to build strong relationships.
✨Demonstrate Proactive Business Development Skills
Be prepared to talk about your strategies for new business development. Discuss your experience with outbound prospecting, targeted campaigns, and networking, and how these have led to successful client acquisitions in the past.
