At a Glance
- Tasks: Drive new business and manage client relationships in IT Service Management.
- Company: Join a global leader in ITSM solutions with a dynamic team.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement and personal development.
- Why this job: Make an impact by helping clients improve their IT operations.
- Qualifications: 3+ years in B2B sales, strong negotiation skills, and ITSM knowledge.
The predicted salary is between 40000 - 50000 € per year.
We are looking for a Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a great opportunity to join a global leader in IT Service Management and play a key role in expanding our presence across the ITSM landscape. This is a hybrid role with an equal focus on new business development and account management.
You will be responsible for winning new clients, developing a strong personal pipeline, and growing existing customer relationships by understanding client challenges and positioning our solutions as a trusted extension of their IT operations. The successful candidate will combine proactive business development with strong account management skills, working closely with internal delivery teams to drive successful client outcomes and identify further growth opportunities.
Duties and Responsibilities- New Business Development
- Drive new logo acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement
- Identify and engage decision‑makers across IT, Operations, and Service Management
- Build and manage a qualified sales pipeline
- Own the sales cycle from initial engagement through to close and handover
- Account Management
- Develop and grow existing customer relationships, identifying upsell and cross‑sell opportunities
- Act as a trusted advisor to clients on their ITSM improvement journey
- Maintain regular account reviews and support long‑term customer success
- Work closely with delivery teams to ensure successful execution and identify further opportunities
- Additional Responsibilities
- Forecast against sales targets, submit monthly progress reports, and ensure CRM data is accurate and up to date
- Use market and competitor insight to strengthen the company’s value proposition and differentiation
- Build relationships with senior stakeholders, including C-level executives, across enterprise organisations
- Proven track record of ITSM solution sales
- Successful track record of at least 3 years B2B sales experience
- Demonstrable success in both new business acquisition and account development
- Excellent commercial and relationship negotiation skills and business acumen
- Credibility and confidence to engage effectively with senior stakeholders, including C-level executives
- Self‑motivated, results‑driven and accountable
- Knowledge of ITSM frameworks such as ITIL or SIAM
- Degree educated, preferably in business or management, or equivalent relevant experience
This is an exciting and fulfilling role where your skills and experience will be fully utilised.
Sales Executive in Reading employer: Pink Elephant EMEA
Join a global leader in IT Service Management as a Sales Executive, where you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. Our company prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful impact on client success. With a strong emphasis on teamwork and a culture that values proactive engagement, you will be empowered to build lasting relationships and drive significant business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Reading
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other sales professionals. The more people you know in the ITSM space, the better your chances of landing that Sales Executive role.
✨Tip Number 2
Leverage LinkedIn to showcase your expertise. Share insights about ITSM trends, engage with relevant content, and connect with decision-makers. This will help you position yourself as a knowledgeable candidate who understands the market.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their value proposition and be ready to discuss how your experience aligns with their goals. This shows you're not just interested in any job, but specifically in helping them succeed.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive and take the time to engage with us directly. Plus, it gives you a chance to highlight your skills and experience in a way that stands out.
We think you need these skills to ace Sales Executive in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your experience in ITSM solution sales and any relevant achievements. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT Service Management and how you can contribute to our team. Be sure to mention specific examples of your success in new business development and account management.
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities—show us your achievements! Use numbers and metrics where possible to demonstrate your impact in previous roles. We love seeing quantifiable results!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Pink Elephant EMEA
✨Know Your ITSM Inside Out
Make sure you brush up on your knowledge of IT Service Management frameworks like ITIL or SIAM. Be ready to discuss how these frameworks can benefit potential clients and how you've successfully applied them in past roles.
✨Showcase Your Sales Success
Prepare specific examples of your previous sales achievements, especially in B2B environments. Highlight your experience in new business acquisition and account management, and be ready to discuss how you built and maintained a strong sales pipeline.
✨Engage with Decision-Makers
Research the company and its key stakeholders before the interview. Think about how you can engage effectively with C-level executives and demonstrate your ability to act as a trusted advisor in their ITSM journey.
✨Demonstrate Your Proactivity
Be prepared to discuss how you proactively identify growth opportunities within existing accounts. Share strategies you've used to upsell or cross-sell solutions, and how you maintain long-term customer relationships.
