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- Tasks: Lead and motivate the pub team while ensuring a fun and efficient environment.
- Company: Join Marston's, voted Best Pub Employer 2024, where people make pubs.
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively team that values personality and offers growth opportunities.
- Qualifications: Previous experience in a Supervisor or Team Leader role is essential.
- Other info: Access support for financial, mental, and emotional well-being through Licensed Trade Charity.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Have the ability to think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards.
- We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Exciting range of high street, online discounts and cashback offers.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor employer: Pinhoe Hoard (92549)
Contact Detail:
Pinhoe Hoard (92549) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the pub's culture and values. Understanding what makes the pub unique will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated a team in previous roles. Be ready to discuss specific situations where you made a positive impact on team dynamics.
✨Tip Number 3
Research common challenges faced in a busy pub environment and think about how you would handle them. This will show your initiative and problem-solving abilities, which are crucial for a Supervisor role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or team leader roles. Emphasise your ability to lead and motivate others, as well as any specific achievements in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention how your personality aligns with the pub's fun and lively atmosphere, and provide examples of how you've created joyful experiences for guests in the past.
Showcase Your Initiative: In your application, include examples of times when you had to think on your feet or use your initiative to solve problems. This will demonstrate your capability to manage shifts effectively when the management team is away.
Highlight Your Teamwork Skills: Since the role involves working closely with the pub management team, emphasise your teamwork skills. Provide examples of how you've collaborated with others to ensure smooth operations and a positive work environment.
How to prepare for a job interview at Pinhoe Hoard (92549)
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your previous roles where you successfully managed a team or resolved conflicts, showcasing your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in the pub industry. Be ready to discuss specific instances where you provided exceptional service or turned a negative experience into a positive one. This will highlight your role model qualities in customer service.
✨Demonstrate Initiative and Problem-Solving
The ability to think on your feet is crucial for this role. Prepare to share examples of situations where you had to make quick decisions or solve problems under pressure, showing that you can handle the fast-paced environment.
✨Express Your Passion for the Industry
Let your enthusiasm for the pub environment shine through. Talk about what excites you about working in hospitality and how you can contribute to creating joyful moments for both the team and guests.
