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- Tasks: Own and strengthen risk strategy for our EU merchant acquiring business.
- Company: Join PingPong, a leading cross-border payments platform with a global presence.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact in the fintech space while protecting businesses from risk.
- Qualifications: 7+ years in payments risk or fintech, strong communication skills.
- Other info: Dynamic environment with a focus on innovation and collaboration.
The predicted salary is between 54000 - 84000 £ per year.
PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we are one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we are scaling and looking for a seasoned Senior Risk Strategy Manager (Acquiring) to own and strengthen risk strategy for our merchant acquiring business in the EU market.
WHAT’S THE CHALLENGE
This role focuses on merchant risk, fraud, and chargebacks, supporting sustainable growth while protecting the company from loss and abuse. This is a senior individual contributor role with real ownership. You will define and execute the end-to-end risk strategy for our EU merchant acquiring portfolio, balancing commercial growth with robust risk controls. You’ll operate at the intersection of risk, product, and go-to-market teams, supporting enterprise client onboarding and ongoing portfolio performance, while continuously evolving our fraud, chargeback, and credit risk frameworks.
WHO YOU’LL BE WORKING WITH
You’ll work closely with:
- Business Development teams to assess and onboard enterprise merchants and new verticals
- Product and Operations to design scalable risk controls and monitoring frameworks
- Compliance and HQ Risk teams to ensure alignment with regulatory, scheme, and internal policy requirements
The role partners cross-functionally and plays a key advisory role in high-impact commercial decisions.
WHAT YOU’LL BE DOING
- Own the risk strategy for EU merchant acquiring across onboarding, monitoring, and merchant lifecycle
- Partner with Business Development to design onboarding approaches and risk strategies for new enterprise clients and verticals
- Review and approve complex merchants, business models, and transaction flows
- Define risk requirements and go-live readiness criteria for merchant onboarding
- Design, implement, and continuously improve controls covering fraud, credit exposure, and chargebacks
- Monitor portfolio performance, customer experience, and risk strategy effectiveness, identifying emerging trends and risks
- Drive mitigation plans for elevated fraud levels or dispute ratios
- Collaborate with Product and HQ Risk teams to enhance risk tools, data, and operational processes
- Collaborate with various internal stakeholders to review partner capabilities and ensure the smooth go-live of new partners
- Review new business flows together with compliance and risk teams to ensure adherence to Ping Pong’s internal policies
- Maintain and act as an escalation point for operational issues with new and existing partners
- Work with the Head of FI Partnerships in building a European FI partnership strategy
WHAT YOU BRING
- 7+ years of experience in payments risk, merchant acquiring, or fintech risk, in a PSP, acquirer or high-growth fintech
- Strong working knowledge of EU acquiring frameworks and card scheme rules
- Hands-on experience in merchant underwriting, fraud risk management, and chargeback control
- Proven experience supporting merchant onboarding and go-to-market risk strategies
- Excellent communication skills with the ability to influence senior commercial and technical stakeholders
WHO YOU ARE
- Educated with a relevant Finance degree in business, project management or related field
- Capable of absorbing large amounts of information and the ability to distil it down to the essentials to educate all internal stakeholders
- Influence and advise leadership and business teams on necessary changes and execute against the objectives
- Understand local regulatory requirements and ability to adapt to the global environment
- Ability to juggle several projects and shift priorities as needed
- Exhibiting a creative and innovative, forward-thinking approach to problem-solving
- Adaptability; able to change priorities with speed and with minimal disruption
PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
Senior Risk Strategy Manager employer: PingPong Payments
Contact Detail:
PingPong Payments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Risk Strategy Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at PingPong. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding the company’s mission and values. Show us how your experience aligns with PingPong's goal of simplifying global trade.
✨Tip Number 3
Be ready to discuss real-world scenarios. We want to hear how you've tackled risk management challenges before, especially in payments or fintech.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Senior Risk Strategy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Risk Strategy Manager role. Highlight your experience in payments risk and merchant acquiring, and don’t forget to showcase your knowledge of EU frameworks. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about risk strategy and how you can contribute to our team at PingPong. Be sure to mention specific examples from your past that demonstrate your skills and experience.
Showcase Your Problem-Solving Skills: In your application, highlight instances where you've successfully tackled complex risk challenges. We love candidates who can think creatively and adapt quickly, so share those stories that show off your innovative approach to problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our PingPong family!
How to prepare for a job interview at PingPong Payments
✨Know Your Risk Strategies
Before the interview, brush up on your knowledge of risk strategies specific to merchant acquiring. Be ready to discuss how you would approach fraud management and chargeback controls in the EU market, as this will show your understanding of the role's core responsibilities.
✨Showcase Your Cross-Functional Experience
Prepare examples of how you've successfully collaborated with various teams, such as Business Development and Compliance. Highlight specific projects where your input influenced high-impact decisions, demonstrating your ability to work across departments effectively.
✨Stay Updated on Regulatory Changes
Familiarise yourself with the latest EU regulations affecting payments and risk management. Being able to discuss recent changes and their implications will showcase your proactive approach and understanding of the regulatory landscape.
✨Prepare for Scenario-Based Questions
Anticipate scenario-based questions that assess your problem-solving skills. Think about past experiences where you had to design risk controls or manage elevated fraud levels, and be ready to explain your thought process and outcomes clearly.
