Head of Customer Operations & Enterprise Accounts

Head of Customer Operations & Enterprise Accounts

Full-Time 70000 - 90000 Β£ / year (est.) No working from home possible
PingPong Payments

At a Glance

  • Tasks: Lead customer operations and build a scalable enterprise account management function.
  • Company: PingPong Payments, a leader in the fintech space.
  • Benefits: Competitive salary, dynamic team environment, and opportunities for growth.
  • Other info: Office-first role based in vibrant London.
  • Why this job: Make a significant impact on customer satisfaction and operational excellence.
  • Qualifications: 8-10 years in payments or fintech with strong team management skills.

The predicted salary is between 70000 - 90000 Β£ per year.

PingPong Payments is looking for a Customer Success Manager to lead customer operations and establish a scalable enterprise account management function from scratch. In this role, you will manage a team, ensuring high levels of customer satisfaction and operational excellence.

The ideal candidate will have 8-10 years of experience in payments or fintech, along with proven team management skills and a focus on revenue expansion. This is an office-first role located in London.

Head of Customer Operations & Enterprise Accounts employer: PingPong Payments

At PingPong Payments, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and satisfaction. Located in the vibrant city of London, we offer competitive benefits, opportunities for professional development, and a collaborative environment where your contributions directly impact our success. Join us to be part of a forward-thinking team dedicated to revolutionising the payments landscape.

PingPong Payments

Contact Details:

PingPong Payments Recruitment Team

We think you need these skills to ace Head of Customer Operations & Enterprise Accounts

Customer Operations Management
Team Management
Customer Satisfaction
Operational Excellence
Payments Industry Knowledge
Fintech Experience
Revenue Expansion