At a Glance
- Tasks: Lead the strategy and execution of our card acquiring product line.
- Company: Join PingPong, a global leader in cross-border payments.
- Benefits: Competitive salary, diverse culture, and opportunities for growth.
- Other info: Dynamic work environment with a focus on diversity and inclusion.
- Why this job: Shape the future of global trade with innovative payment solutions.
- Qualifications: 10+ years in product management, especially in card acquiring.
The predicted salary is between 43200 - 72000 £ per year.
PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we are one of the world’s leading cross-border platforms – and we’re just getting started. PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence enables businesses to address complex payment needs in every major economy, spanning all time zones.
We are now scaling and seeking an Acquiring Product Development Director with deep experience in card acquiring to lead the strategy, development, and execution of our acquiring product line.
WHAT’S THE CHALLENGE
You’ll own the full lifecycle of card products — from feature definition and BIN sponsorship setup to go-to-market and post-launch enhancements — and play a critical role in shaping our card acquiring proposition globally.
WHO YOU’LL BE WORKING WITH
You will report to the Chief Business Officer, based in the UK. You’ll partner closely with our Business Development, Sales, and Product Marketing local business unit teams and global product centers to build a cohesive user journey that delivers the right product to the right users at the right time.
WHAT YOU’LL BE DOING
- Define and own the roadmap for PingPong’s acquiring product, including cards, APMs and omnichannels for US-EU clients.
- Drive Scheme membership / Bin Sponsorship management and scheme certification processes (Visa, Mastercard, etc.).
- Design and evolve key features: onboarding, authorisation, processing and routing, risk controls, tokenisation.
- Develop a vertical-specific product roadmap in line with vertical GTM strategies across Marketplace, OTA, Logistics and SaaS among others.
- Collaborate with Risk, Compliance, and Operations to ensure alignment with regulatory and scheme requirements.
- Work with Engineering to build APIs and back-office tools to manage card lifecycle events, transaction flows, and dispute processes.
- Partner with Marketing, BD, and Sales to develop compelling use cases and go-to-market strategies for new geographies, verticals and segments.
- Track and improve key acceptance performance KPIs (acceptance rates, geographic coverage, etc.).
- Represent the acquiring product internally and externally, including with schemes, processors, and APM / Banking partners.
WHAT YOU BRING
- 10+ years in product management, including at least 3 years focused on card acquiring, within a scheme, fintech, neobank, card processor, or EMI.
- Deep understanding of card acquiring flows: KYC, authorization, clearing/settlement, fraud, and card scheme compliance.
- Experience launching and scaling acquiring products across multiple markets is highly desirable.
WHO YOU ARE
- English both in writing and speaking.
- Educated with a relevant degree in business, project management, or a related field.
- A master’s Customer-centric, analytical, detail-oriented.
- Knowledge of PCI-DSS, 3DS2, and tokenization.
- Ability to work well with both technical and non-technical individuals up and down the organization, capable of absorbing large amounts of information and ability to distill it down to the essentials.
- Influence and advise management on necessary changes and execute against the portfolio and set plan.
- Understanding of regulatory requirements and ability to adapt to the global environment.
- Ability to juggle several projects and shift priorities as needed.
- Exhibiting a creative and innovative, forward-thinking approach to problem-solving.
- Ability to stay calm and collected and focus on solving problems.
PingPong is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
Director - Acquiring Product Development employer: PingPong Payments
PingPong Payments is an exceptional employer, offering a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth and development, we provide ample opportunities for career advancement while fostering a diverse environment that values every voice. Join us to be part of a forward-thinking team that is dedicated to innovation in the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Director - Acquiring Product Development
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at PingPong or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into PingPong’s products and their market position. Show us you’re not just another candidate but someone who genuinely understands our mission and can contribute to it.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you articulate your thoughts clearly and confidently, making a great impression when it counts.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a thank-you email. It shows your enthusiasm and keeps you on our radar as we make our decisions.
We think you need these skills to ace Director - Acquiring Product Development
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Acquiring Product Development Director. Highlight your experience in card acquiring and product management, and don’t forget to showcase any relevant achievements that align with our mission at PingPong.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about digitising trade and how your skills can help us simplify global growth. Be specific about your experience with card products and how you can contribute to our team.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in product development. We love candidates who can think creatively and adapt to changing environments, so share those stories that demonstrate your innovative approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the PingPong family!
How to prepare for a job interview at PingPong Payments
✨Know Your Product Inside Out
Before the interview, make sure you have a deep understanding of card acquiring processes and the specific products PingPong offers. Familiarise yourself with key terms like KYC, tokenisation, and PCI-DSS. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Strategic Thinking
Prepare to discuss how you would define and own the roadmap for acquiring products. Think about past experiences where you've successfully launched or scaled products. Be ready to share specific examples that highlight your strategic mindset and ability to drive product development in a competitive landscape.
✨Collaborate Like a Pro
PingPong values teamwork across various departments. Be prepared to talk about how you've worked with cross-functional teams in the past, especially with marketing, sales, and engineering. Highlight your ability to communicate effectively with both technical and non-technical stakeholders to ensure everyone is aligned on goals.
✨Stay Calm Under Pressure
Given the fast-paced nature of the fintech industry, it's crucial to demonstrate your ability to juggle multiple projects and adapt to changing priorities. Share examples of how you've managed stress and maintained focus during challenging situations. This will show that you're not just capable but also resilient.
