At a Glance
- Tasks: Own and strengthen risk strategy for our EU merchant acquiring business.
- Company: Join PingPong, a leading cross-border payments platform with a global presence.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact in the fintech space while protecting businesses from risk.
- Qualifications: 7+ years in payments risk and strong knowledge of EU frameworks required.
The predicted salary is between 48000 - 72000 £ per year.
PingPong is on a mission to digitize trade, simplifying global growth for businesses. With $300B+ in payments processed, we are one of the world’s leading cross-border platforms.
PingPong currently has 38 offices in 15 countries and over 1,500 employees. Our international presence helps businesses solve complex payment needs in every major economy across all time zones.
We are looking for a seasoned Senior Risk Strategy Manager (Acquiring) to own and strengthen risk strategy for our merchant acquiring business in the EU market.
WHAT’S THE CHALLENGE
This role focuses on merchant risk, fraud, and chargebacks, supporting sustainable growth while protecting the company from loss and abuse. This is a senior individual contributor role with real ownership. You will define and execute the end-to-end risk strategy for our EU merchant acquiring portfolio, balancing commercial growth with robust risk controls.
You will operate at the intersection of risk, product, and go-to-market teams, supporting enterprise client onboarding and ongoing portfolio performance, while continuously evolving our fraud, chargeback, and credit risk frameworks.
WHO YOU’LL BE WORKING WITH
You will work closely with:
- Business Development teams to assess and onboard enterprise merchants and new verticals
- Product and Operations to design scalable risk controls and monitoring frameworks
- Compliance and HQ Risk teams to ensure alignment with regulatory, scheme, and internal policy requirements
The role partners cross-functionally and plays a key advisory role in high-impact commercial decisions.
WHAT YOU’LL BE DOING
- Own the risk strategy for EU merchant acquiring across onboarding, monitoring, and merchant lifecycle
- Partner with Business Development to design onboarding approaches and risk strategies for new enterprise clients and verticals
- Review and approve complex merchants, business models, and transaction flows
- Define risk requirements and go-live readiness criteria for merchant onboarding
- Design, implement, and continuously improve controls covering fraud, credit exposure, and chargebacks
- Monitor portfolio performance, customer experience, and risk strategy effectiveness, identifying emerging trends and risks
- Drive mitigation plans for elevated fraud levels or dispute ratios
- Collaborate with Product and HQ Risk teams to enhance risk tools, data, and operational processes
- Collaborate with various internal stakeholders to review partner capabilities and ensure the smooth go-live of new partners
- Review new business flows together with compliance and risk teams to ensure adherence to Ping Pong’s internal policies
- Maintain and act as an escalation point for operational issues with new and existing partners
- Work with the Head of FI Partnerships in building a European FI partnership strategy
WHAT YOU BRING
- 7+ years of experience in payments risk, merchant acquiring, or fintech risk, in a PSP, acquirer or high-growth fintech
- Strong working knowledge of EU acquiring frameworks and card scheme rules
- Hands-on experience in merchant underwriting, fraud risk management, and chargeback control
- Proven experience supporting merchant onboarding and go-to-market risk strategies
- Excellent communication skills with the ability to influence senior commercial and technical stakeholders
WHO YOU ARE
- Educated with a relevant Finance degree in business, project management or related field
- Capable of absorbing large amounts of information and distilling it down to the essentials to educate all internal stakeholders
- Influence and advise leadership and business teams on necessary changes and execute against the objectives
- Understand local regulatory requirements and ability to adapt to the global environment
- Ability to juggle several projects and shift priorities as needed
- Exhibiting a creative and innovative, forward-thinking approach to problem-solving
- Adaptability; able to change priorities with speed and minimal disruption
PingPong is proud to be an equal-opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.
Senior Risk Strategy Manager in City of London employer: PingPong Payments
PingPong Payments is an exceptional employer, offering a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth and development, we provide ample opportunities for career advancement while fostering a diverse environment that values every voice. Join us to be part of a forward-thinking team that is dedicated to innovation in the payments industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Risk Strategy Manager in City of London
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like PingPong Payments looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Risk Strategy Manager in City of London
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at PingPong Payments. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at PingPong Payments
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with PingPong Payments’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
