Sales Engineer (UKI)

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we’re changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Responsibilities

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proofs of concept, and RFx responses.
• Be the go-to technical expert on solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor.
• Collaborate with the sales team to deliver revenue, emphasising key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase.
• Coordinate pre-sales efforts with a post-sales service delivery team throughout the sales cycle.
• Meet, both virtually and in-person, to deliver presentations, whiteboarding sessions, and demonstrations of Ping solutions and their value to customers, partners, and industry events.
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Develop subject matter expert level knowledge of at least one of Ping Identity’s solutions.
• Able to travel up to 30% of the time (typically less).

Skills & Qualifications

• 5+ years’ experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training.
• A demonstrable interest in computer security or cybersecurity, applied or theoretical.
• Knowledge of open standards and protocols relating to identity and security would be beneficial (e.g., OAuth, OpenID Connect; experience with SSO or social login).
• Familiarity with REST APIs and JSON; experience with modern programming/scripting languages is an advantage.
• Foundational infrastructure and networking knowledge (virtual machines, TCP/IP, DNS, HTTP/S, load balancers, proxies).
• Experience with cloud service providers (AWS, GCP, Azure) and deployment technologies (Kubernetes, Terraform) would be beneficial.
• Knowledge of agentic AI in customer environments and the role identity plays in securing AI agents, controlling permissions, and governing behaviour.
• Engaging interpersonal and customer service skills: verbal, written, listening/understanding, and objection handling.
• Ability to relate proposed solution capabilities to customer needs in a narrative style.
• Ability to work with a high level of self-direction and/or collaboratively with team and customers.
• BSc in Software Engineering or equivalent degree.
• A passion for learning; ability to learn in a self-directed way.
• Eligibility to work in the UK.

Life at Ping

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. We keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives.
• Generous PTO & Holiday Schedule.
• Progressive Healthcare Options.
• Retirement Programs.
• Opportunity for Education Reimbursement.
• Commuter Offset (Specific locations).

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.