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For Companies At a Glance
- Tasks: Implement and train on the Pinewood.AI platform for automotive retailers.
- Company: Join a leading tech company transforming the automotive industry.
- Benefits: Competitive salary, bonus scheme, company car, and hybrid working options.
- Other info: Enjoy a flexible work environment with clear progression pathways.
- Why this job: Make a real impact in the automotive sector while developing your career.
- Qualifications: Experience in aftersales roles and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Pinewood.AI is seeking experienced professionals from the automotive dealership world to join our growing Training and Implementation Team. Whether you’ve worked as an aftersales advisor, service manager, parts specialist, or warranty administrator, this is your opportunity to support our company growth and make a real impact.
Requirements
- Implement the Pinewood.AI platform into new and existing automotive retailers across the UK and internationally.
- Ensure a high-quality implementation process, and continuously review our methods to deliver consistent, high-quality implementations.
- Work closely with customers to understand their needs, set up and select appropriate parameters, and ensure the system is correctly configured prior to the ‘Go Live’ date.
- Deliver informative and clear training sessions to maximize system value for users.
- Continuously develop your system knowledge, including parameters, functionality, and integrations.
About You
You’ll be an excellent communicator, capable of collaborating and building strong relationships with clients and colleagues across the business. Your problem-solving mindset and deep understanding of the automotive industry will be key to your success.
What you’ll need:
- A strong background in the automotive industry, specifically in aftersales roles such as service, parts, or warranty management.
- A logical thinker with an organized and methodical approach.
- Exceptional organizational skills to manage and prioritize multiple projects.
- Deep understanding of automotive retail processes.
- A willingness to travel regularly (up to 80% of your time will be spent on client sites in the UK and internationally).
- A clean UK driving license (no more than 6 points).
- Experience using the Pinewood DMS in a dealership environment.
- Familiarity with service scheduling, parts inventory management, warranty claims, and aftersales reporting.
- Knowledge of how technology can optimize workshop efficiency, customer retention, and revenue opportunities in aftersales departments.
We provide full on-the-job training, a flexible work environment, and opportunities to build a long-term career with us.
Here’s what you can expect:
- Competitive salary and a generous bonus scheme
- Company car
- Pension and life assurance
- Hybrid working options
- Clear progression pathways with regular 1-to-1s
- Employee recognition and awards
About Us
Our story began more than 20 years ago, but from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals and technologists, we aimed to build practical technology solutions designed around how automotive businesses operate, recognizing what makes them unique. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability across every aspect of their business. Pinewood’s cloud-based, secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs operate more efficiently and increase revenue through better business decisions.
What Happens Next
Apply! Phone chat to learn more about each other Interview Final interview
Training and Implementation Consultant (Aftersales Specialist) employer: Pinewood
Contact Detail:
Pinewood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training and Implementation Consultant (Aftersales Specialist)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a position at Pinewood.AI.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of the Pinewood DMS and how it can optimise aftersales processes. Show us that you understand the tech side of things and how it can benefit clients.
✨Tip Number 3
Practice your communication skills! As a Training and Implementation Consultant, you'll need to convey complex information clearly. Try explaining the Pinewood.AI platform to a friend or family member to refine your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Pinewood.AI team.
We think you need these skills to ace Training and Implementation Consultant (Aftersales Specialist)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive industry, especially in aftersales roles. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your relevant skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your experience can help us implement the Pinewood.AI platform effectively. Keep it engaging and personal!
Showcase Your Communication Skills: As a Training and Implementation Consultant, strong communication is key. In your application, highlight examples of how you've successfully trained or collaborated with others in the past. We love seeing those interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Pinewood
✨Know Your Automotive Stuff
Brush up on your knowledge of the automotive industry, especially in aftersales roles. Be ready to discuss specific processes like service scheduling and warranty claims, as well as how technology can enhance efficiency in these areas.
✨Showcase Your Communication Skills
As a Training and Implementation Consultant, you'll need to communicate effectively with clients and colleagues. Prepare examples of how you've built strong relationships in previous roles and how you’ve delivered training sessions that made an impact.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've tackled challenges in the automotive sector. Be ready to share how you approached these problems logically and methodically, showcasing your ability to adapt and find solutions.
✨Prepare for Travel Questions
Since this role involves significant travel, be prepared to discuss your flexibility and willingness to spend time on client sites. Highlight any past experiences where travel was a key part of your job and how you managed it effectively.