At a Glance
- Tasks: Support day-to-day operations in Facilities Services and assist with administrative duties.
- Company: Join Pinewood Group, a diverse and inclusive employer committed to your growth.
- Benefits: Competitive salary, bonus potential, 25 days holiday, and comprehensive healthcare.
- Other info: Enjoy perks like gym discounts, volunteering days, and birthday leave!
- Why this job: Gain hands-on experience in facilities management while making a real impact.
- Qualifications: Experience in operations or administration preferred; strong teamwork and customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
To support and assist the Facilities Services (FS) department in day to day operations and administrative duties. Reporting directly to the Logistics Supervisor, the Coordinator carries out key tasks to assist and support in maintaining the efficiency of the department.
- Raise purchase orders using Dynamics 365 and place orders with suppliers on behalf of the Facility Services Supervisors, processing and checking of all invoices.
- Record and update all expenditure on departmental budget tracker.
- Compile stage check and off-hire information, raising corresponding work orders and compiling repair estimates for recharges and additional works that productions have requested.
- Confirm and check all timesheets and overtime records of Facility Services colleagues.
- Using our CAFM system, communicate job progress and updates between Facility Services, our customer service colleagues and our customers and clients.
- Take incoming calls for Facility Services and relay information to clients and colleagues.
- Coordinate the availability of the department’s plant and vehicles and assist with arranging any repairs as required.
- Provide the Facility Services supervisors and wider Operations department with any appropriate operational or administrative support as required.
Skills and experience
- Any operations, facilities management, administrative experience or relevant understanding is preferred.
- Computer literacy is essential – Must be able to use PDA to record timesheets / job status (training provided on specific system) and read emails.
- Proven experience of providing excellent customer service in a client-facing role.
- Self‑motivated and effective time manager.
- Excellent ability to work to tight deadlines and under pressure.
- Strong team player and orientation towards teamwork.
- Excellent attention to detail.
Other information
- Competitive starting salary and discretionary annual bonus of up to 7.5% of salary.
- 25 days’ holiday as standard with the option to buy 5 additional days, plus English public holidays.
- Birthday leave, which gives employees an extra day annual leave to be used in the month of their birthday.
- Pension scheme 5% employer contribution and 3% minimum employee contribution.
- Comprehensive private medical healthcare from Bupa, including cover for pre‑existing conditions, dental and optical cover.
- Income Protection for yourself, up to 75% of salary.
- Life assurance of 4 x annual salary.
- Two days per year volunteering allowance for our local communities.
- Invest@Work Saving Account with Fidelity.
- Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.
Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.
Facility Services Coordinator – 6 Month Fixed Term Contract employer: Pinewood Group
Pinewood Group is an exceptional employer, offering a dynamic work environment where employees are valued and supported in their professional growth. With competitive salaries, generous holiday allowances, and comprehensive benefits including private healthcare and a pension scheme, we prioritise the well-being of our staff. Our commitment to diversity and inclusion, along with opportunities for community engagement and team collaboration, makes Pinewood Group a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Facility Services Coordinator – 6 Month Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their operations and think about how your skills can contribute to their success. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and teamwork. We all know that being a strong team player is key in this role, so be ready to share examples of how you've excelled in collaborative environments.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the position.
We think you need these skills to ace Facility Services Coordinator – 6 Month Fixed Term Contract
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in operations and facilities management. We want to see how your skills align with the role, so don’t hold back on showcasing your strengths!
Show Off Your Customer Service Skills:Since this role involves a lot of client interaction, it’s crucial to demonstrate your customer service experience. Share specific examples of how you’ve provided excellent service in previous roles – we love a good story!
Be Detail-Oriented:Attention to detail is key for this position. When you’re filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Pinewood Group
✨Know Your Stuff
Familiarise yourself with the Facilities Services department and its daily operations. Understand the key tasks mentioned in the job description, like raising purchase orders and using the CAFM system. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role involves client-facing interactions, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a client or resolve an issue.
✨Demonstrate Team Spirit
This position requires a strong team player. Prepare to discuss your experiences working in teams, how you contribute to group success, and how you handle conflicts. Highlight your ability to support colleagues and work collaboratively.
✨Be Detail-Oriented
Attention to detail is crucial for this role. During the interview, mention instances where your meticulous nature helped avoid mistakes or improved processes. You might even want to bring up how you manage tight deadlines without compromising quality.
