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- Tasks: Support daily studio operations and provide excellent customer service.
- Company: Join the iconic Pinewood Studios, known for its creative environment.
- Benefits: Competitive salary, 25 days holiday, birthday leave, and private healthcare.
- Why this job: Be part of a dynamic team and make a real impact in the film industry.
- Qualifications: Strong customer service skills and teamwork orientation required.
- Other info: Enjoy perks like gym discounts, free film screenings, and volunteering opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Role summary
Reporting to the Head Studio Operative, the Studio Operative will assist in the operational running of the studio. A Site Operative is key to the day to day running of the studio, playing a crucial part in providing excellent customer service.
Principle accountabilities
- Responsible for the furnishing of all Studio facilities in line with company expectations.
- Customer liaison and support, including assisting in the moving of tenants or production companies.
- Monitor and maintain a high standard of cleanliness throughout the studio site, including stages, gantries, workshops, offices and roads/pathways.
- Responsible for operational vehicles, plant and equipment, ensuring that pre and post checks are complete.
- Vigilance and general admin, maintenance and security reporting, i.e. insecurity of buildings, damage and requesting skip removal.
- Completing off hire checks of offices/workshops and stages and reporting faults/damage.
- Completing ad hoc site cleaning/removal as required.
- Assemble new furniture, dismantle old furniture/temporary structures – requires use of power tools.
- Respond to urgent environmental incidents, i.e. oil spills, pond pollution.
- Assisting others within the Production Management team as your manager requires.
Nature and scope
The Studio Operative role supports the daily operation of our Studios, ensuring that all our clients' needs are met to the highest possible standard. They will be required to report any issues/requirements, such as damage to studio facilities, security issues such as illegally parked cars, blocked fire hydrants, etc., and respond to any urgent environmental incidents, i.e. oil spills. Regulatory compliance is critical to this role and they would need to operate within legislative requirements and standards that the Group adheres to, in line with direction provided by the Head Studio Operative.
Skills And Experience
Essential criteria
- Demonstrated track record of solid customer service.
- Adept in use of MS Office 2010 or later, particularly Outlook, Excel and Word, Internet and email.
- Strong team player and orientation towards teamwork.
- The ability to trouble-shoot problems and think laterally.
- Full driving licence.
Desirable criteria
- Any relevant qualifications, e.g. Health and Safety, forklift truck driving.
- Commercial industry experience and knowledge of sector.
- Able to commute reliably to the office bases and work between sites, Pinewood Studios and Shepperton Studios.
Other information
- Role location: Shepperton Studios.
- Competitive starting salary and discretionary annual bonus of up to 7.5% of salary.
- 25 days' holiday as standard with the option to buy 5 additional days, plus English public holidays.
- Birthday leave, which gives employees an extra day annual leave to be used in the month of their birthday.
- Pension scheme 5% employer contribution and 3% minimum employee contribution.
- Comprehensive private medical healthcare from Bupa, including cover for pre-existing conditions, dental and optical cover.
- Income Protection for yourself, up to 75% of salary.
- Life assurance of 4 x annual salary.
- £3.20 per day Pinewood canteen subsidy.
- Two days per year volunteering allowance for our local communities.
- Saving Account with Fidelity.
- Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.
Our values
- Teamwork
- Respect
- Integrity
- Pioneering
- Passionate
- Can-do
Closing date for applications is 5th March 2026. Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.
Studio Operative in Shepperton employer: Pinewood Group Limited
Contact Detail:
Pinewood Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Studio Operative in Shepperton
✨Tip Number 1
Get to know the studio environment! Familiarise yourself with Pinewood and Shepperton Studios. Visit the locations if you can, and understand how they operate. This will help you stand out during interviews as someone who’s genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former Studio Operatives on LinkedIn. Ask them about their experiences and any tips they might have. Building these connections can give you insider knowledge and potentially lead to referrals.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've provided excellent service in the past. Highlight your ability to troubleshoot and work as part of a team – these are key for the Studio Operative role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Pinewood and Shepperton Studios.
We think you need these skills to ace Studio Operative in Shepperton
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you've nailed customer service in your past roles. Share specific examples that highlight your ability to connect with clients and solve their problems. This is key for the Studio Operative role!
Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and highlight experiences that align with the responsibilities of the Studio Operative. We love seeing candidates who understand what we’re all about!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pinewood Group Limited
✨Know the Studio Inside Out
Before your interview, take some time to research the studio's facilities and operations. Familiarise yourself with their services and any recent projects they've worked on. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since the role heavily involves customer liaison, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a client's needs, as this will demonstrate your suitability for the position.
✨Be Ready to Discuss Teamwork
The Studio Operative role requires strong teamwork skills. Be prepared to discuss your experiences working in teams, how you handle conflicts, and how you contribute to a positive team environment. Highlight any relevant experiences that showcase your ability to collaborate effectively.
✨Prepare for Practical Questions
Expect questions related to operational tasks, such as maintaining cleanliness or handling equipment. Brush up on any relevant health and safety regulations and be ready to discuss how you would approach various scenarios, like responding to environmental incidents or conducting pre-checks on vehicles.