At a Glance
- Tasks: Support daily studio operations and provide excellent customer service.
- Company: Join the iconic Pinewood Studios, known for its creative environment.
- Benefits: Competitive salary, 25 days holiday, birthday leave, and private healthcare.
- Other info: Enjoy perks like gym discounts, free film screenings, and volunteering opportunities.
- Why this job: Be part of a dynamic team and make a real impact in the film industry.
- Qualifications: Strong customer service skills and teamwork orientation required.
The predicted salary is between 24000 - 36000 £ per year.
Role summary
Reporting to the Head Studio Operative, the Studio Operative will assist in the operational running of the studio. A Site Operative is key to the day to day running of the studio, playing a crucial part in providing excellent customer service.
Principle accountabilities
- Responsible for the furnishing of all Studio facilities in line with company expectations.
- Customer liaison and support, including assisting in the moving of tenants or production companies.
- Monitor and maintain a high standard of cleanliness throughout the studio site, including stages, gantries, workshops, offices and roads/pathways.
- Responsible for operational vehicles, plant and equipment, ensuring that pre and post checks are complete.
- Vigilance and general admin, maintenance and security reporting, i.e. insecurity of buildings, damage and requesting skip removal.
- Completing off hire checks of offices/workshops and stages and reporting faults/damage.
- Completing ad hoc site cleaning/removal as required.
- Assemble new furniture, dismantle old furniture/temporary structures – requires use of power tools.
- Respond to urgent environmental incidents, i.e. oil spills, pond pollution.
- Assisting others within the Production Management team as your manager requires.
Nature and scope
The Studio Operative role supports the daily operation of our Studios, ensuring that all our clients' needs are met to the highest possible standard. They will be required to report any issues/requirements, such as damage to studio facilities, security issues such as illegally parked cars, blocked fire hydrants, etc., and respond to any urgent environmental incidents, i.e. oil spills. Regulatory compliance is critical to this role and they would need to operate within legislative requirements and standards that the Group adheres to, in line with direction provided by the Head Studio Operative.
Skills And Experience
Essential criteria
- Demonstrated track record of solid customer service.
- Adept in use of MS Office 2010 or later, particularly Outlook, Excel and Word, Internet and email.
- Strong team player and orientation towards teamwork.
- The ability to trouble-shoot problems and think laterally.
- Full driving licence.
Desirable criteria
- Any relevant qualifications, e.g. Health and Safety, forklift truck driving.
- Commercial industry experience and knowledge of sector.
- Able to commute reliably to the office bases and work between sites, Pinewood Studios and Shepperton Studios.
Other information
- Role location: Shepperton Studios.
- Competitive starting salary and discretionary annual bonus of up to 7.5% of salary.
- 25 days' holiday as standard with the option to buy 5 additional days, plus English public holidays.
- Birthday leave, which gives employees an extra day annual leave to be used in the month of their birthday.
- Pension scheme 5% employer contribution and 3% minimum employee contribution.
- Comprehensive private medical healthcare from Bupa, including cover for pre-existing conditions, dental and optical cover.
- Income Protection for yourself, up to 75% of salary.
- Life assurance of 4 x annual salary.
- £3.20 per day Pinewood canteen subsidy.
- Two days per year volunteering allowance for our local communities.
- Saving Account with Fidelity.
- Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.
Our values
- Teamwork
- Respect
- Integrity
- Pioneering
- Passionate
- Can-do
Closing date for applications is 5th March 2026. Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.
Studio Operative in Shepperton employer: Pinewood Group Limited
Pinewood Group is an exceptional employer, offering a vibrant work culture that prioritises teamwork, respect, and integrity. Located at Shepperton Studios, employees benefit from competitive salaries, generous holiday allowances, and comprehensive healthcare plans, alongside unique perks such as birthday leave and volunteering opportunities. With a strong commitment to employee growth and a diverse, inclusive environment, Pinewood Group is dedicated to fostering a rewarding career for all its staff.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Operative in Shepperton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Pinewood Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Pinewood Group Limited
Don't be shy about reaching out to Pinewood Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Studio Operative in Shepperton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Pinewood Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Pinewood Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
