Security Operations Centre Specialist
Security Operations Centre Specialist

Security Operations Centre Specialist

Ipswich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor security feeds, respond to incidents, and ensure safety at Pinewood Studios.
  • Company: Join Pinewood Group Studios, a leading name in film production and security.
  • Benefits: Enjoy competitive salary, 25 days holiday, private healthcare, and staff perks.
  • Why this job: Be part of a dynamic team ensuring safety in a creative environment.
  • Qualifications: Strong communication skills and IT proficiency required; security experience preferred.
  • Other info: Work 12-hour shifts, 4 days on, 4 days off; diverse and inclusive workplace.

The predicted salary is between 36000 - 60000 £ per year.

The Security Operations Centre (SOC) Specialist will play a first point of contact role to provide incident response management whilst delivering excellent security services as part of the safety and protection of Pinewood Group Studios, its staff, customers and business visitors. Working as part of a team of SOC Specialists, the incumbent will ensure that the Security Operations Centre service is professional and effective by undertaking tasks such as monitoring and responding to live security feeds, safety, building and fire responses, coordinating the Studios response to incidents and alarm activations, and maintaining the Studios Security Operations Centre technology. Whilst this role is predominantly based at Pinewood Studios, there will be the requirement to also work occasionally at Shepperton Studios. This role is for a day shift worker, working 12 hour days, 4 days on 4 days off.

Principle accountabilities:

  • Acting as the senior Pinewood representative for out of hours escalation of all occurrences and incidents across Pinewood sites.
  • Responding to incidents and maintaining a secure and safe environment for staff, customers, contractors and business visitors.
  • Take appropriate action to prevent, minimise or resolve these issues through priority tasking.
  • Coordinate and support all studio response process, including alarm activation and evacuation procedures.
  • Proactively monitoring the Closed-Circuit Television (CCTV) system to ensure that security is maintained in accordance with SOP’s.
  • Escalating & reporting security breaches, failures of procedures and unusual incidents to the SOC Supervisor &/or Head of Security whilst maintaining the security logs to the required high standards.
  • Control radio channels and act as the focal point for all security related communications.
  • Provide effective support to Studio Emergency, Business Continuity and Disaster Recovery Plans when activated.
  • Support studio staff and contractors, for example by managing safe and secure access into controlled areas.
  • Continually monitor and audit all systems to ensure, for example, faults are identified and resolved quickly.
  • Identifying and improving operational delivery with strong attention to detail.
  • Carry out investigations into incidents across the Pinewood Studios Group.

Nature and Scope:

Responsible for the daily operation of the Security Operations Centre ensuring the service is professional, proactive and technology is fully utilised. You will prioritise tasks and proactively utilise all security operations centre technology, protecting the Studio, and providing clear support and direction to manned guarding security teams. This will involve monitoring the security systems in place over multiple sites, including CCTV; AACS and Intruder alert systems. Will also be responsible for monitoring Life safety systems including Fire alert technology. Required to make operational decisions and initial management of emergency situations, all aimed at providing a safe, secure and fulfilling environment for the studios, staff, customers and business visitors.

Skills And Experience:

Essential criteria:

  • Ability to communicate clearly, explaining questions or requirements and responding to customers, colleagues, and contractors.
  • Customer focused security operations and strong communication skills essential.
  • High level knowledge of relevant equipment and systems.
  • IT proficient with a working knowledge of Word, Office and Excel.
  • Ability to give clear instructions to and provide general support and strong record keeping and report writing.
  • Able to plan and prioritise work dynamically whilst using problem solving skills.
  • Clear verbal and written communicator.
  • Calm approach to managing and prioritising multiple demands based on risk management.

Desirable criteria:

  • Level 3 and above security or business continuity qualifications.
  • Level 2 CCTV.
  • The ideal candidate will have Security Operations Centre experience.
  • An understanding of security system design and BS 7958:2015 British Standards.

Other information:

Role location: Pinewood Studios. Competitive starting salary and discretionary annual bonus of up to 10% of salary. 25 days’ holiday as standard with the option to buy 3 additional days, plus English public holidays. Pension scheme 5% employer contribution and 3% minimum employee contribution. Comprehensive private medical healthcare from Bupa, including cover for pre-existing conditions, dental and optical cover. Income Protection for yourself, up to 75% of salary. Life assurance of 4 x annual salary. £3.20 per day Pinewood canteen subsidy. Two days per year volunteering allowance for our local communities. Invest@Work Saving Account with Fidelity. Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.

Our values:

  • Teamwork
  • Respect
  • Integrity
  • Pioneering
  • Passionate
  • Can-do

Closing date for applications is 26th June 2025. Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.

Please let us know if you require any reasonable adjustments to be made to any stage of the recruitment process in your cover letter.

Security Operations Centre Specialist employer: Pinewood Group Limited

Pinewood Group Studios is an exceptional employer, offering a dynamic work environment where teamwork, respect, and integrity are at the core of our culture. As a Security Operations Centre Specialist, you will benefit from competitive salaries, comprehensive healthcare, and generous holiday allowances, alongside unique perks such as volunteering opportunities and staff events. With a strong commitment to employee growth and inclusivity, Pinewood Studios provides a fulfilling career path in a vibrant and creative setting.
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Contact Detail:

Pinewood Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Security Operations Centre Specialist

✨Tip Number 1

Familiarise yourself with the specific security systems and technologies mentioned in the job description, such as CCTV and fire alert technology. Being knowledgeable about these systems will not only help you during the interview but also demonstrate your proactive approach to the role.

✨Tip Number 2

Highlight any previous experience you have in incident response management or working within a Security Operations Centre. Be prepared to discuss specific situations where you successfully managed incidents or improved security processes, as this will show your capability for the role.

✨Tip Number 3

Practice your communication skills, as clear communication is essential for this role. Consider role-playing scenarios where you need to give instructions or respond to incidents, which will help you feel more confident during the interview.

✨Tip Number 4

Research Pinewood Studios and its values, such as teamwork and integrity. Be ready to discuss how your personal values align with theirs, as cultural fit is often just as important as skills and experience in the hiring process.

We think you need these skills to ace Security Operations Centre Specialist

Incident Response Management
Monitoring Security Systems
Closed-Circuit Television (CCTV) Operation
Emergency Response Coordination
Communication Skills
Customer Service Orientation
Report Writing
Problem-Solving Skills
Attention to Detail
Risk Management
Operational Decision-Making
Knowledge of Security Equipment and Systems
IT Proficiency (Word, Office, Excel)
Ability to Prioritise Tasks
Calm Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in security operations, incident response, and communication skills. Use specific examples that demonstrate your ability to manage incidents and work with security technology.

Craft a Strong Cover Letter: In your cover letter, express your passion for security operations and how your skills align with the role. Mention your understanding of the responsibilities outlined in the job description and how you can contribute to maintaining a safe environment at Pinewood Studios.

Highlight Relevant Qualifications: If you have any security or business continuity qualifications, be sure to mention them prominently. This could include Level 3 security qualifications or CCTV certifications, as these are desirable criteria for the role.

Showcase Communication Skills: Since strong communication is essential for this role, provide examples in your application that demonstrate your ability to communicate clearly and effectively with colleagues, customers, and contractors. This could be through previous roles or specific situations you've handled.

How to prepare for a job interview at Pinewood Group Limited

✨Know Your Security Systems

Familiarise yourself with the specific security systems and technologies mentioned in the job description, such as CCTV and fire alert technology. Being able to discuss these systems confidently will demonstrate your technical knowledge and readiness for the role.

✨Demonstrate Strong Communication Skills

As a SOC Specialist, clear communication is key. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will show your ability to handle incidents and coordinate with team members and external parties.

✨Showcase Problem-Solving Abilities

Be ready to discuss scenarios where you had to prioritise tasks or solve problems dynamically. Highlight your calm approach to managing multiple demands, as this is crucial for maintaining safety and security in a busy environment like Pinewood Studios.

✨Emphasise Customer Focus

The role requires a strong customer focus, so prepare to share experiences where you provided excellent service to staff, customers, or contractors. This will illustrate your commitment to creating a safe and welcoming environment for everyone at the studios.

Security Operations Centre Specialist
Pinewood Group Limited

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