Pinewood.AI is seeking a proactive Customer Support Consultant in the United Kingdom to be the first point of contact for customers using our cloud-based Dealer Management System. You will handle inquiries via phone, email and webchat, diagnose issues, and provide training while building strong relationships across the organization.
The role requires a customer-focused mindset, problem-solving skills, and the ability to manage time effectively.
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SaaS Support Consultant - Hybrid, Frontline Customer Care employer: Pinewood.AI
Pinewood.AI is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid working model that promotes work-life balance. With a strong emphasis on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive compensation and generous benefits, including enhanced family leave. Joining our team means being part of a forward-thinking organisation that values innovation and collaboration in the rapidly evolving field of cloud technology.
