Frontline SaaS Support Specialist (Hybrid)

Frontline SaaS Support Specialist (Hybrid)

Full-Time On-site
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Pinewood.AI is seeking a Customer Support Consultant in the United Kingdom to be the frontline for our cloud-based Dealer Management System. You’ll handle inquiries by phone, email and webchat, troubleshoot issues, train clients, and help improve internal knowledge bases.

The role emphasizes strong customer service, problem-solving, and teamwork in a fast-paced SaaS environment, with hybrid working and a competitive salary package.

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Frontline SaaS Support Specialist (Hybrid) employer: Pinewood.AI

Pinewood.AI is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid working model that promotes work-life balance. With a strong emphasis on professional development, employees are encouraged to grow their skills and advance their careers while enjoying competitive compensation and generous benefits, including enhanced family leave. Joining our team means being part of a forward-thinking organisation that values innovation and collaboration in the rapidly evolving field of cloud technology.

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Contact Details:

Pinewood.AI Recruitment Team