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For Companies At a Glance
- Tasks: Support sales, process orders, and provide top-notch customer service in a dynamic office environment.
- Company: Join UK Home Interiors, a family-run business with a passion for innovative home decor.
- Benefits: Enjoy competitive pay, pension scheme, 23 days leave, and free onsite parking.
- Why this job: Be part of a growing team and contribute to exciting projects in the home interiors industry.
- Qualifications: Proven admin experience, excellent IT skills, and a proactive attitude are essential.
- Other info: Opportunity for career growth in a supportive and collaborative workplace.
The predicted salary is between 28800 - 43200 £ per year.
Pineapple is recruiting for an exciting new opportunity with our associated company UK Home Interiors.
LOCATION: Langport, Somerset
HOURS: 8am – 4.30pm, office based
A bit about the role...
We are seeking a proactive and organised individual to join our team to support with sales support, ordering processing, customer service, and other office administration. This is a varied and hands-on role within a small but growing company, offering the opportunity to be involved in all aspects of day-to-day operations. You will be the first point of contact for customers via telephone and email, ensuring a high level of service and efficient order processing. The role also includes supporting the Managing Director and assisting with supplier management and research, helping drive the company’s continued growth.
Some of your key responsibilities:
- As the first point of contact for incoming calls, liaising with customers by phone regarding sales requirements.
- Supporting the sales team with administration tasks as directed.
- Booking appointments for the sales team.
- Inputting leads into the CRM system, maintaining up-to-date and accurate records to support sales and marketing efforts.
- Taking orders over the phone, ensuring all details are captured accurately and efficiently to facilitate smooth order processing.
- Processing online orders, verifying the accuracy of order details.
- Ensuring accurate documentation of customer information, keeping records current and compliant with data protection regulations.
- Managing the external marketing company and assisting the Marketing team by updating product information on the website, ensuring all content is accurate, up-to-date, and aligned with marketing strategies.
- Providing general office support as needed, assisting with various administrative tasks to ensure smooth day-to-day operations and a productive work environment.
- Ensure the office runs smoothly by managing supplies and maintaining facilities.
- Helping the wider team from time to time.
- Sending out tracking information to customers, keeping them informed of their order status and expected delivery times.
- Setting up cost estimates for customer orders, ensuring all pricing details are correct and communicated clearly to customers.
- Booking collections with carriers, coordinating pick-up schedules to ensure timely delivery to customers.
Requirements:
- You will have proven administrative experience, the ability to prioritise.
- Excellent IT skills with competent use of Microsoft Office (mainly Outlook and Excel).
- Able to work in a collaborative environment, supporting marketing and administrative tasks for team members when required.
- You are proactive with previous demonstrated ability to anticipate needs and address potential issues before they arise.
- Interact professionally with customers.
- Proven experience in order processing, with a high attention to detail would be desirable but not essential.
- Superb organisational and multitasking skills, able to plan and manage your workload.
- Must be passionate about the brand, be flexible and have a can-do attitude.
- Confident, pro-active, approachable and happy to turn your hand to anything required.
- Hardworking, conscientious and take pride in your work.
- Happy to work to tight deadlines.
- Self-motivated and organised with excellent attention to detail and can-do attitude.
- Excellent written and verbal communication skills.
ABOUT US
UK Home Interiors have the UK’S largest online range of easy fit decorative mouldings. UKHI current owners purchased the company in 2021 and the business has been around since 1999. A family business, run on a day-to-day basis by Thomas Martin, UKHI runs by its core ethos, offering customers a personal service where they can. Our basic ethos is to source products that use modern, easy fit materials, that replicate the look of traditional materials. In effect, giving you the beauty of plaster or wood, but with a fraction of the installations, and post installation, hassle. The company has growth plans and are looking for someone to be part of this exciting new journey.
Benefits:
- Competitive pay
- Pension Scheme
- 23 days annual leave + UK bank holidays
- Annual pay reviews
- Free onsite parking
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple/UK Home Interiors.
Sales Administrator in Langport employer: Pineapple Contracts
Contact Detail:
Pineapple Contracts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Langport
✨Tip Number 1
Get to know the company before your interview! Research UK Home Interiors and their products. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Sales Administrator, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with handling calls and emails professionally.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities effectively, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at UK Home Interiors.
We think you need these skills to ace Sales Administrator in Langport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your administrative experience and any relevant skills, like order processing and customer service, that match what we're looking for.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the brand and how your proactive attitude can contribute to our growth. Keep it friendly and professional!
Show Off Your IT Skills: Since we need someone with excellent IT skills, especially in Microsoft Office, don’t forget to mention your proficiency in Outlook and Excel. Give examples of how you've used these tools in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Pineapple Contracts
✨Know the Company Inside Out
Before your interview, take some time to research UK Home Interiors. Understand their products, ethos, and recent developments. This will not only show your interest but also help you tailor your answers to align with their values.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Practice Customer Interaction Scenarios
Since you'll be the first point of contact for customers, practice how you would handle different customer scenarios. Think about how to address inquiries, process orders, and manage complaints effectively. This will help you feel more confident during the interview.
✨Highlight Your IT Proficiency
Make sure to mention your experience with Microsoft Office, especially Outlook and Excel. If you have any specific examples of how you've used these tools to improve efficiency or accuracy in your previous roles, be ready to share them!
