Country Manager in Aylesford

A bit about the role.. You are a dynamic and driven individual, responsible for establishing, developing and growing our presence in the Spanish market. You will take full ownership of the region, carrying out market research, identifying and developing new business opportunities, building a database of potential new clients and driving sustainable revenue growth. This role offers an exciting opportunity to help launch and expand our business in Spain, working closely with the CRO to build a strong pipeline and long-term regional strategy.

Some of your responsibilities:

• Work closely with the Chief Revenue Officer (CRO) to develop and deliver the commercial strategy for the Spanish market.
• Identify, qualify and develop new customers within the Spanish region.
• Visit clients as required on a regular basis.
• Attend conference/trade shows to promote our brand.
• Build and grow a sustainable sales pipeline for the Spanish market from initial entry through to long-term growth.
• Develop and implement go-to-market and regional growth plans for Spain.
• Build and maintain strong relationships with key customers, ensuring alignment with business objectives.
• Achieve and exceed agreed sales targets and KPIs for the Spanish region.
• Prepare and send customised quotations for prospective and existing customers.
• Stay informed about market trends, competitor activity and customer requirements within Spain to continuously refine sales strategies.
• Qualify inbound and outbound opportunities, gathering detailed information on customer needs and project requirements.
• Coordinate with internal teams to ensure effective communication and delivery of customer requirements for the region.
• Arrange and manage product sample requests for customers in Spain.
• Maintain consistent and accurate use of the CRM system to track all sales activities, opportunities and regional pipeline.
• Capture and update customer and prospect data from campaigns and mail merges into the CRM.
• Work closely with the marketing team to support market entry and regional campaigns, including the creation and maintenance of Spanish-specific price lists and sales materials and product launches.
• Take responsibility for all post-order administration for the Spanish region, including checking specifications, colours, product queries and follow-ups.
• Escalate and support the resolution of any after-sales issues within the region.
• Support ad-hoc projects related to market entry, expansion and regional development as required by the business.

Requirements:

• Proven experience in sales, business development or account management, ideally within new markets or territories.
• Fluent in Spanish (written and spoken). Ideally a native who understands the culture and geography of the region.
• Experience researching and developing new market opportunities and building a regional pipeline.
• Experience building and managing key customer relationships.
• Confident user of Microsoft Office (Outlook and Excel) and CRM systems.
• Proactive, self-motivated and able to take ownership of a region and work independently.
• Results-driven, well organised and able to manage multiple priorities in a fast-paced environment.
• Strong communication and relationship-building skills with customers and internal stakeholders.
• Commercially minded, with good planning, prioritisation and attention to detail.
• Willingness to travel within Spain as much as is required.

You embody our company people values:

• Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
• Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
• Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
• Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
• Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Our Culture & Values:

Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family-run business, we now operate worldwide, with headquarters in Kent (UK) and offices in France, Germany, and the USA and a team of over 200 employees. We create mindfully designed furniture that not only works effortlessly and looks great, but also fosters a calm, supportive, and inspiring environment. Join Pineapple and be part of a team dedicated to making a real difference through quality, innovation, sustainability, and exceptional customer care. At Pineapple, we foster a positive, inclusive, and vibrant workplace where teamwork and people truly matter. Recognised as one of The Sunday Times Best Places to Work 2024 and 2025, our culture celebrates collaboration, positivity, and shared achievement.

Benefits:

• Attractive base salary + performance-based bonus/commission tied to regional growth and sales targets.
• Pension scheme.
• A Healthcare Cash Plan – You can claim for medical expenses, dental or optical services, as well as access to 100s of deals and discounts.
• 23 days annual leave + UK bank holidays.
• An extra day’s leave for your birthday.
• All new starters, we’ll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar.
• Sustainability-focused – We’re committed to reducing our environmental impact through low carbon operations, renewable energy, and recycled materials.
• Regular team socials and events, including summer and Christmas parties, as well as football and netball teams, and other ad hoc events.
• Monthly pizza Friday.
• Enjoy free fruit, snacks, hot drinks, and cold beverages.
• Employee referrals bonus scheme.
• Access to our Learning & Development platform, offering a wide range of online courses, certifications, and professional development tools to support your career growth and skill enhancement.
• High-quality office environment.
• Free onsite parking / within walking distance from the train station.

We are an equal opportunities employer. We welcome applications from all suitably qualified persons. Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.