Pine Media, a Sheffield-based ISP, seeks a Service Delivery Coordinator to manage the end-to-end order journey across phone, email and web chat. You will track progress, communicate updates, and ensure orders reach on time, with the team spanning NOC, Field Engineers and admin.
This role sits in a fast-paced environment focused on quality and proactive problem solving. Based in our Sheffield office, you’ll be the frontline for customer queries before, during and after orders, ensuring activation
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Fiber Service Delivery Lead in Sheffield employer: Pine Media Broadband
Pine Media is an exceptional employer, offering a dynamic work environment in Sheffield where you can truly make an impact as a General Manager. With a competitive salary and performance bonus, you'll have the opportunity to lead a close-knit team, drive operational excellence, and foster employee growth in a fast-growing local fibre network. Our culture prioritises quick decision-making and collaboration, ensuring that every team member feels valued and empowered to contribute to our success.
