At a Glance
- Tasks: Join us to craft delicious food and drinks while learning the ropes in hospitality.
- Company: Premium Country Pubs offers stunning locations and a passion for quality dining experiences.
- Benefits: Enjoy flexible shifts, gain valuable skills, and work in beautiful settings.
- Other info: Expect a 15-month journey filled with hands-on training and real-world experience.
- Why this job: This apprenticeship is perfect for those who love premium food and want to grow in a vibrant culture.
- Qualifications: No prior experience needed, just a passion for hospitality and a willingness to learn.
Introduction
Join us at Premium Country Pub Collection, where we craft food and drink into something truly special. Picture beautiful interiors in stunning locations and great-tasting plates. With standout perks and a passion for the finer details - you'll create guests' experiences to remember. A great opportunity to develop your skills and experien
About the Employer
You already know Mitchells & Butlers, even if you don't realise it! We're the leading restaurant and pub company in the UK with over 1,600 businesses, including famous restaurant and pub brands such as All Bar One, Toby Carvery, Harvester and Browns. Wherever you turn, you're sure to find a warm Mitchells & Butlers welcome that makes you feel right at home.
What You'll Do
Due to the nature of this role, applicants must be aged 18 or over. The position involves independent alcohol sales and working patterns within a licensed premises that cannot be undertaken by individuals under the age of 18. This requirement is necessary to ensure all aspects of the role can be carried out in accordance with licensing legislation and operational requirements. As part of our front of house team, you'll be the friendly face our guests remember. As a waiter or waitress or bartender, you'll know our menu inside out and recommend your favourites. You'll inject your personality every moment you're with our guests so that they love to come back time and time again. With over 13 brands and 1600 businesses the opportunities to learn and grow are endless.
Responsibilities
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events
- Provide personalised recommendations that cater to the specific needs and preference of each guest
- Value regular guests by remembering their preferences and engaging in meaningful conversations
- Check all guests are enjoying their meal and discussing the guest experience survey
- Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally
- Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible
- Participate and contribute to team meetings, offering your valuable insights
- Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas
- Participate in all in-house training, e-learning and the completion of assigned learning modules
- Always adhere to brand standards, licencing laws and all company policies and procedures
You don't even need any experience. So long as you can provide a warm, helpful manner to everyone you meet, we can teach you the ins and outs of working as part of our busy teams
At Mitchells and Butlers, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months By taking on a full-time role as a bar and waiting apprentice under the supervision of our passionate teams, not only will you achieve a nationally recognised qualification, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
- You won't need to attend college, our apprenticeships are delivered through work-based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks.
- You will also have a mentor within the workplace to support you Obtain Functional Skills in English and maths (if you don't already have GCSEs or equivalents)
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions
Benefits for Mitchells and Butlers staff
- Once completed, this is only the start of your career with us.
- There are further progression opportunities to explore higher level apprenticeships once you have completed L2
- A massive 33% discount across all our brands
- 20% discount off all of our brands for friends and family
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it
- Opportunities to grow with paid for qualifications
- Discounts on gym memberships
- Team Socials - Work hard, play hard!
- On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you
Wage will be: 16-20-year-olds: £10.85 per hour 21+ year olds: £12.71 per hour
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Training Outcome
Ongoing support and development.
Skills Required
- Team Working
- Organisation Skills
Qualifications
Desired - null - None required - None required
Course Information
- Course: Food and beverage team member (level 2)
- Level: 2
- Route: Catering and hospitality
- Apprenticeship Level: Intermediate
- Working Arrangements
- Working Week: Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.
- Expected Duration: 1 Year 3 Months
- Training Provider: LIFETIME TRAINING GROUP LIMITED
Bar and Waiting Apprenticeship in Spofforth employer: Pine Marten - Harrogate
At Premium Country Pubs, we pride ourselves on creating a vibrant and supportive work environment where apprentices can thrive. With a focus on exceptional food and drink, our stunning locations offer not only a chance to learn from industry experts but also opportunities for personal and professional growth. Join us to be part of a team that values passion, creativity, and the joy of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Apprenticeship in Spofforth
✨Tip Number 1
Familiarise yourself with the menu and offerings at Premium Country Pubs. Knowing the food and drink options inside out will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for hospitality by engaging with local pubs or restaurants. Gaining some experience, even if it's informal, can provide you with valuable insights and talking points during your application process.
✨Tip Number 3
Network with current or former employees of Premium Country Pubs. They can offer insider tips on what the company values in its staff and may even provide a referral, which can significantly boost your chances.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since the role involves shift work, showing that you can adapt to various schedules will make you a more attractive candidate.
We think you need these skills to ace Bar and Waiting Apprenticeship in Spofforth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what Premium Country Pubs is looking for in a Bar and Waiting Apprentice. Highlight your passion for food and drink, as well as any relevant experience you may have.
Tailor Your CV:Make sure your CV reflects your skills and experiences that are relevant to the hospitality industry. Include any previous roles in customer service or food and beverage settings, even if they were informal.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premium Country Pubs and how you can contribute to their team.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Pine Marten - Harrogate
✨Show Your Passion for Food and Drink
Make sure to express your enthusiasm for the food and beverage industry. Share any experiences you have with crafting or enjoying premium food and drink, as this will resonate well with the interviewers at Premium Country Pubs.
✨Demonstrate Teamwork Skills
Since this role involves working in a team, be prepared to discuss examples of how you've successfully collaborated with others in previous roles or projects. Highlighting your ability to work well under pressure will also be beneficial.
✨Be Ready for Shift Work Questions
Expect questions about your availability and willingness to work shifts, including evenings and weekends. Be honest about your flexibility and readiness to adapt to the demands of the job.
✨Research the Company Culture
Familiarise yourself with Premium Country Pubs' values and culture. Understanding their commitment to quality and customer service will help you align your answers with what they are looking for in a candidate.
