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- Tasks: Manage our stylish showroom, ensuring it's inviting and well-organised for clients.
- Company: Join PINCH, a leading UK furniture brand known for creativity and excellence.
- Benefits: Enjoy 24 days holiday, birthday off, staff discounts, and a fun team culture.
- Other info: Flexible working days and opportunities for career growth in a vibrant environment.
- Why this job: Be the face of our brand, creating memorable experiences for customers in a luxury setting.
- Qualifications: Strong communication skills and a passion for interior design are essential.
The predicted salary is between 30000 - 40000 £ per year.
PINCH is one of the UK’s most creative and successful furniture brands, founded by Russell Pinch and Oona Bannon in 2004, and selling worldwide. We are looking for a communicative and friendly individual to join our close-knit sales team and manage our showroom space. This role is ideal for someone who enjoys working closely with clients, is highly organised, detail-oriented and is a confident communicator. The focus is to create a warm and welcoming environment for both repeat and new clients to learn about our collections in our showroom.
Line Manager: Head of Sales
Hours: 3 days a week, including Saturday. Weekday working days are negotiable for the right candidate. Monday to Friday, 9 am – 6 pm, Saturday 10 am – 5 pm
Location: 200 Ebury Street, London, SW1W 8UN.
Key Responsibilities:
- Responsible for the day-to-day running and general oversight of our showroom on Ebury Street in the Pimlico Road design district, working alongside the sales team.
- Ensure the space is always well presented, well organised, and inviting to customers, understanding that the atmosphere of our showroom is crucial to the culture of the company.
- Work closely with the Head of Sales to ensure a high level of customer service is maintained in the showroom.
- Collate quote or enquiry details from phone conversations or showroom visits and upload to our CRM.
- Serve as a trusted advisor to clients, providing personalised assistance and anticipating their interior design needs.
- Oversee showroom inventory management, merchandising and maintenance of displays.
- Record customer footfall and pass on insights, market trends, and customer feedback to the sales team.
- Conduct regular check-ins with public customers who have visited the showroom, recommending new products in line with their interests.
- Carry out post-delivery follow-up calls to gather feedback on our service and ensure customers are satisfied.
- Actively participate in industry events and networking functions representing PINCH and our customers and identifying new business opportunities.
- Build and maintain relationships with other companies who share our Pimlico Road address.
- Ensure the showroom is well-stocked with samples.
- Monitor and maintain showroom aesthetics to reflect the brand’s luxury image and uphold standards of excellence.
- Manage the showroom rota.
- Security management, ensuring attentive lock-up procedures are followed.
- Liaise with landlord’s site manager, neighbours and the local council – in conjunction with our office manager.
- Support on any refurbishment projects, being on hand in the showroom.
- Liaise with third-party service providers (security, cleaners, energy supply, etc.).
- Maintain H&S/Fire/First Aid compliance records and requirements.
- Manage post and parcels.
- Manage provisions, supplies and stationery, to budgets with correct approvals.
Salary & Benefits:
- 24 days holiday (which includes 3 days mandatory Christmas closure) + bank holiday (pro-rated)
- Birthday day off
- 5-year in-service loyalty holiday bonus.
- General benefits include eye tests, bike loans, shared gallery membership, and team rewards.
- Staff discount on product (excluding custom).
- Studio dog love from Joni.
PT Showroom Manager employer: Pinch Design Ltd
Contact Detail:
Pinch Design Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PT Showroom Manager
✨Tip Number 1
Get to know the company inside out! Research PINCH's collections, values, and recent projects. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their creative journey.
✨Tip Number 2
Network like a pro! Attend industry events or local design fairs where PINCH might be present. Engaging with potential colleagues and clients can give you a leg up and make your application stand out.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your friendly and communicative side shine through. Remember, they’re looking for someone who fits into their close-knit culture, so be yourself!
✨Tip Number 4
Don’t forget to follow up! After any interview or meeting, drop a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace PT Showroom Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and communicative side. Remember, we’re looking for someone who can create a warm atmosphere in our showroom.
Tailor Your Application: Make sure to tailor your application to the role of PT Showroom Manager. Highlight your organisational skills and detail-oriented nature, as these are key for managing our showroom effectively. We love seeing how your experience aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out – we want to see what makes you the perfect fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team at PINCH!
How to prepare for a job interview at Pinch Design Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research PINCH thoroughly. Understand their collections, design philosophy, and what sets them apart in the furniture industry. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their vision.
✨Showcase Your Communication Skills
As a PT Showroom Manager, being a confident communicator is key. Prepare examples of how you've successfully interacted with clients in the past. Think about times when you provided personalised assistance or built strong relationships, as these stories will highlight your suitability for the role.
✨Demonstrate Your Organisational Skills
Since the role requires a high level of organisation, come prepared with examples of how you've managed inventory or maintained a space in the past. You could even suggest ideas on how to keep the showroom inviting and well-presented, showing that you're proactive and detail-oriented.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the showroom's current challenges or future plans. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation with your interviewers.