Head of Sales

We are looking for an experienced Assistant Buyer / Purchaser to join our team part time (4 days a week).

PINCH is one of the UK’s most prestigious, creative and successful furniture brands, created by Russell Pinch and Oona Bannon. Since 2004 we have been designing and distributing award winning, contemporary furniture and lighting to a global audience. We are a company with an uncompromising idea of what makes a perfect piece of furniture and our customers rely on us to deliver impeccable product and personal service.

We are looking for a detail-oriented, commercially minded and energetic individual to support the Buying team. In this role, the Assistant Buyer will support the purchasing function of the business by managing purchase orders, tracking intake, and ensuring component stock is maintained across suppliers. They will oversee the critical path and schedule management, maintain accurate product data in Brightpearl, and keep key buying documents up to date.

The role will appeal to someone who is very organised and enjoys collaborating with other teams and external 3rd parties, can think and work efficiently, whilst respecting the need for rigour and accuracy in their output.

Key responsibilities include:

• Raising Purchase Orders - Support with purchasing continuity products, raising POs on the system, sending them to the Head of Buying for sign off and then to the suppliers. Create work orders to ensure the system is fully reflective of the stock due into the business and at the warehouse.
• Intake and Goods In - Working with the suppliers to ensure these POs are delivered on time and can be tracked on their Schedule.
• Component management - Closely monitor component stock and reorder in advance to ensure components are always well stocked at each supplier at all times.
• Critical path and schedule management - Check the weekly Stock critical paths sent in from the suppliers and prepare for the weekly Schedules meetings with the Production and Merchandising teams, proactively address any potential issues and highlight any differences to our system. After the meeting ensure the system and suppliers are updated with agreed amends.
• Product data and system maintenance - Maintain accurate product data on the system (Brightpearl), including pricing, product specific details, dates and packaging. Ensure that records are consistently up to date.
• Delivery Schedule - update and distribute to the wider team weekly.
• Key Documents - ensure the key documents for the department are kept up to date with a weekly updates and relevant information shared with the team, including the Supplier Appraisal and Master Product File.
• Sample Management - Manage and keep track of the stock of the sample libraries at the Studio, London Shop and NY Apartment. Working with the Showroom Manager, ensure they are always organised and accessible for the wider teams.
• Display and photoshoot organisation - order items for shop and studio display and the quarterly photoshoots, coordinate with the Brand Manager and Showroom Manager on logistics and timings.
• Sales Analysis - Conduct ad-hoc sales performance reports and understand buying and merchandising reports, action key findings to drive sales and high margin. Interpret merchandising reports, extracting key insights to support data-driven decision-making and optimise commercial sales potential.
• Customer and Product Issues - Work with Sales and Operations to resolve customer or product issues in a timely and efficient manner, escalating as necessary.
• Support Wholesale processing - liaison with key wholesale partners to manage incoming orders under the guidance of our Head of Buying.

What you need to be successful in this role:

• To work in line with the PINCH values.
• To continually review processes and controls, initiating improvements for best practice.
• Develop an excellent working knowledge of the new ERP system (Brightpearl).
• Have a clear understanding of merchandising calculations.
• Ability to manage and prioritise a busy workload.
• Strong attention to detail.
• Understanding of retail calculations and key metrics.
• Adaptable and flexible to changing priorities.
• Be detail oriented, meticulous and highly motivated.
• Be numerically strong.
• Joined-up thinker able to work between departments seeing processes through from start to finish.
• Excellent verbal and written communication skills.
• Fluent in English, both spoken and written.

Line Manager: Head of Buying

Location: Based at the PINCH Studio (Clapham North Art Centre, 26-32 Voltaire Road, London, SW46DH) with travel to PINCH shop (200 Ebury Street, London, SW1W 8UN) as needed.

Hours: Monday to Thursday 9am – 6pm. Potential occasional Saturday cover at shop, 10 -5 with Monday given in lieu, assume 1 in 5 weeks.

To apply for this role please email jobs@pinchdesign.com with your CV and portfolio, with a cover letter explaining why you think you and your experience would make a great addition to our team.