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- Tasks: Join our team as a Till Operator, delivering top-notch customer service and managing transactions.
- Company: Be part of a vibrant food retail environment in New Malden, where teamwork thrives.
- Benefits: Enjoy flexible full-time or part-time roles with opportunities for growth and development.
- Why this job: Gain valuable experience in a fast-paced setting while making customers smile every day.
- Qualifications: Strong communication skills and a customer-first attitude are essential; retail experience is a plus.
- Other info: Must have the legal right to work in the UK without sponsorship.
The predicted salary is between 24000 - 33600 £ per year.
Location: New Malden KT3
Reports to: Store Management Team / Checkout Supervisor
Employment Type: Full Time / Part Time positions Available
Eligibility: Must have the legal right to work in the UK (without sponsorship)
Job Overview: We are looking for enthusiastic and reliable individuals to join our food retail team in a versatile customer-facing role. As a Retail Assistant (also referred to as Sales Assistant, Checkout Operator, or Store Team Member), you will be responsible for delivering excellent customer service, operating tills efficiently, and supporting various store operations as needed.
Key Responsibilities:
- Efficiently scan product barcodes and accurately weigh fruit and vegetables where applicable
- Process daily transactions through the till using both cash and card payments
- Accurately handle returns, refunds, and membership card processing
- Support the Checkout Supervisor with till opening and closing procedures
- Maintain a clean, organised, and safe working environment
- Provide exceptional customer service, assisting with enquiries in a friendly and professional manner
- Collaborate with colleagues and support other store departments when required by management
Essential Skills & Requirements:
- Strong communication skills with a customer-first attitude
- Ability to multitask and manage responsibilities in a fast-paced environment
- High level of accuracy and attention to detail when handling payments and transactions
- Previous retail or customer service experience is an advantage
- Must have the legal right to work in the UK without the need for employer sponsorship
Till Operator & Customer Service Assistant employer: Pin Point Recruitment
Contact Detail:
Pin Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Till Operator & Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered in the store. This knowledge will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to convey information clearly and confidently will set you apart during the interview.
✨Tip Number 3
Showcase your ability to multitask by preparing examples from previous experiences where you successfully managed multiple responsibilities at once. This is crucial in a fast-paced retail environment.
✨Tip Number 4
Demonstrate your attention to detail by being precise in your responses during the interview. Mention specific instances where accuracy was key, especially when handling transactions or customer queries.
We think you need these skills to ace Till Operator & Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise skills like communication, multitasking, and attention to detail, as these are crucial for the Till Operator & Customer Service Assistant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to work in a fast-paced environment. Provide examples of how you've successfully managed responsibilities and maintained accuracy in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Pin Point Recruitment
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. Employers are looking for candidates who are genuinely excited about providing excellent customer service and being part of a team.
✨Demonstrate Your Communication Skills
Since strong communication skills are essential for this position, be prepared to showcase your ability to interact with customers effectively. Share examples from previous experiences where you successfully assisted customers or resolved issues.
✨Highlight Your Attention to Detail
Accuracy is key when handling transactions. Be ready to discuss how you ensure precision in your work, especially when it comes to processing payments and managing returns.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Think of examples where you've had to multitask or handle difficult situations, and explain how you managed them.
