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- Tasks: Lead support and development of key business applications for digital transformation.
- Company: Join a collaborative team focused on innovative ICT solutions in the public sector.
- Benefits: Enjoy hybrid working, competitive salary, 27 days leave, and discounts at major retailers.
- Why this job: Be part of exciting digital projects that enhance customer experience and modernise processes.
- Qualifications: Strong ICT background with hands-on experience in Microsoft 365 and SQL Server required.
- Other info: Opportunity to supervise junior team members and contribute to impactful transformation initiatives.
IT Senior Analyst – Applications (Digital Transformation)
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Location: Lyndhurst (Hybrid – 50% office based)
Salary: £40,174 – £43,236 per annum Hours: Monday – Friday, 37 hours per week
Benefits:
• Competitive salary with progression opportunity based on performance
• Hybrid working – 50% office, 50% home
• 27 days annual leave plus bank holidays
• Local Government Pension Scheme with additional voluntary contribution options
• Collaborative, supportive ICT and transformation teams
• Involvement in major digital transformation programmes
• Cycle to Work Scheme
• Discounts at major retailers, supermarkets, and restaurants
• Access to 24/7 Employee Assistance Programme for personal, legal, and financial support
• Free onsite parking
Summary:
As IT Senior Analyst, you will be responsible for leading the support, development, and enhancement of key business applications. This role will play a vital part in delivering digital transformation projects that improve customer experience, streamline processes, and support modern ways of working. You will collaborate with technical teams, business stakeholders, and third-party providers to ensure systems are secure, efficient, and fit for purpose.
Responsibilities:
• Lead support and development of key applications in line with service level agreements
• Provide expert technical advice and support across the organisation
• Design and deliver high-quality, secure IT solutions aligned with business needs
• Troubleshoot complex 2nd and 3rd line application issues
• Collaborate with ICT teams to implement permanent fixes and shift-left strategies
• Contribute to application upgrades, integrations, and digital transformation projects
• Maintain accurate system documentation and performance reporting
• Supervise analysts, graduates, and apprentices where assigned
• Support ICT business continuity and disaster recovery planning
• Monitor contracts and software licence requirements for assigned applications
• Liaise with third-party suppliers to resolve technical issues and manage updates
• Promote security and compliance in line with ICT policy and standards
Key Skills & Experience:
Essential:
• Strong background in ICT systems and application support
• Hands-on experience with Microsoft 365 including Teams, SharePoint, and Power Platform
• Proficiency with Power BI, Power Apps, and Power Automate
• Excellent SQL Server knowledge and ability to write SQL queries
• Experience supporting both on-premise and cloud-based applications
• Proven ability to manage and deliver projects within agreed timelines
• Strong communication and problem-solving skills
• Ability to manage conflicting priorities and deliver high-quality results
• Full UK driving licence and access to a vehicle during working hours
Desirable:
• Previous experience supervising junior team members
• Experience working on digital transformation projects in the public sector
• Familiarity with CRM systems, data integrations, and Agile methodologies
ICT Senior Analyst Qualifications:
Desirable:
• Degree in a relevant ICT field or equivalent qualification
• Relevant certifications in ICT, project management, or ITIL
If this opportunity sounds right for you, please apply and a member of the Pin Point Recruitment team will be in touch
IT Senior Analyst – Applications (Digital Transformation) employer: Pin Point Recruitment
Contact Detail:
Pin Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Senior Analyst – Applications (Digital Transformation)
✨Tip Number 1
Familiarise yourself with the specific applications and technologies mentioned in the job description, such as Microsoft 365, Power BI, and SQL Server. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar organisations. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the IT Senior Analyst role.
✨Tip Number 3
Prepare to discuss your experience with digital transformation projects, especially in the public sector. Be ready to share specific examples of how you've contributed to similar initiatives, as this is a key focus of the role.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think of complex application issues you've resolved in the past and be ready to explain your thought process and the outcomes.
We think you need these skills to ace IT Senior Analyst – Applications (Digital Transformation)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in ICT systems and application support. Emphasise your hands-on experience with Microsoft 365, Power BI, and SQL Server, as these are key requirements for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and skills mentioned in the job description. Showcase your experience with digital transformation projects and your ability to manage conflicting priorities.
Highlight Relevant Projects: In your application, mention specific projects where you have successfully led or contributed to digital transformation initiatives. This will demonstrate your capability to deliver high-quality results within agreed timelines.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Senior Analyst role.
How to prepare for a job interview at Pin Point Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with Microsoft 365, Power BI, and SQL Server. Highlight specific projects where you've successfully implemented these technologies, as this will demonstrate your capability to lead application support and development.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare examples of complex issues you've resolved in the past, particularly those related to application support, to showcase your analytical thinking and problem-solving skills.
✨Emphasise Collaboration Experience
Since the role involves working with various teams and stakeholders, share experiences where you've effectively collaborated on digital transformation projects. This will illustrate your ability to work in a team-oriented environment and manage conflicting priorities.
✨Prepare for Questions on Digital Transformation
Research the latest trends in digital transformation, especially within the public sector. Be ready to discuss how you can contribute to major projects and improvements in customer experience, as this aligns closely with the responsibilities of the role.
