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For Companies At a Glance
- Tasks: Lead and develop community-based care services while ensuring quality and compliance.
- Company: Dynamic domiciliary care provider in the North East with a focus on person-centred services.
- Benefits: Competitive salary, hybrid working, generous leave, and fully funded training.
- Why this job: Make a real difference in people's lives while leading and supporting dedicated teams.
- Qualifications: Experience in domiciliary care management and strong leadership skills required.
- Other info: Opportunities for career progression and employee wellbeing support.
The predicted salary is between 30000 - 38000 £ per year.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
Domiciliary Care Services | North East | Full Time
The Opportunity
We are recruiting an experienced Outreach Support Manager to lead and develop community-based care services across multiple locations in the North East. This role is ideal for a confident leader with a background in domiciliary care who enjoys working autonomously, managing dispersed teams, and driving quality improvements.
You will play a key role in ensuring services are safe, compliant, and truly person-centred, while supporting and developing teams to deliver outstanding care outcomes.
What You’ll Be Responsible For
- Providing operational leadership across several community-based services
- Supporting, coaching, and developing staff to achieve high performance
- Ensuring services consistently meet quality, safeguarding, and compliance standards
- Identifying risks and implementing service improvements
- Managing KPIs and operational performance
- Building strong working relationships with families, professionals, and external partners
- Handling performance management, absence, and complex people issues
- Supporting effective communication across geographically spread teams
What’s On Offer
- Salary of £33,802 per annum
- Participation in an on-call rota for weekend cover (planned in advance and paid additionally – approx. £220 per month)
- 37 hours per week, Monday to Friday
- Hybrid working with regular travel across service locations
- 5.6 weeks annual leave
- Fully funded training and development
- Career progression opportunities
- Long service recognition
- Early wage access scheme
- Employee discount programmes
- Staff referral incentives
- Occupational sick pay
- Employee wellbeing and assistance programme
- Pension scheme
- Travel card loan
- Driving lesson support
About You
You will be an experienced manager within domiciliary or community care, comfortable leading teams across multiple locations and confident making decisions independently.
You will need:
- Proven experience managing domiciliary care services
- Experience supporting people with learning disabilities
- A full UK driving licence
- Experience managing remote or dispersed teams
- Strong organisational and workload management skills
- The ability to lead difficult conversations professionally
- A positive, solution-focused leadership approach
- Flexibility to meet service demands
Qualifications & Knowledge
- Level 5 Diploma in Health & Social Care (or equivalent), or willingness to work towards
- Relevant leadership or management qualification
- Maths and English GCSEs (or equivalent)
- Good IT skills, including Microsoft Office
- Strong understanding of CQC regulations, the Mental Capacity Act, and data protection
- Experience overseeing multiple service locations
Safeguarding Commitment
This role is subject to an enhanced DBS check. The organisation is committed to safeguarding adults and expects all employees to uphold safeguarding responsibilities in line with policy and best practice.
Domiciliary Outreach Manager in Gateshead employer: Pin Point Health & Social Care
Contact Detail:
Pin Point Health & Social Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domiciliary Outreach Manager in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections in the domiciliary care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially in managing community-based services and leading dispersed teams.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've supported and developed teams in the past, and how you’ve driven quality improvements in domiciliary care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Domiciliary Outreach Manager in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in domiciliary care and any leadership roles you've held. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about community-based care and how your experience aligns with our values. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Leadership Skills: Since this role involves managing dispersed teams, be sure to highlight your experience in leading and developing staff. Share specific examples of how you've driven quality improvements and supported your teams in the past. We’re all about strong leaders!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our fantastic team!
How to prepare for a job interview at Pin Point Health & Social Care
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care services and the specific regulations that apply. Familiarise yourself with CQC standards and the Mental Capacity Act, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in remote or dispersed settings. Think about challenges you've faced and how you overcame them, as this will demonstrate your capability to manage effectively.
✨Be Person-Centred
Since the role focuses on person-centred care, be ready to discuss how you ensure that care is tailored to individual needs. Share specific instances where you've made a positive impact on service users' lives.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to community-based care and how they support their staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
