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For Companies At a Glance
- Tasks: Lead operations, optimise processes, and drive growth for a premium service brand.
- Company: Pimlico Plumbers, London's top home services provider with 45+ years of excellence.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for growth.
- Why this job: Shape the future of a renowned brand in a fast-paced environment.
- Qualifications: Senior leadership experience and strong commercial acumen required.
- Other info: Join a dynamic team with exciting expansion plans.
The predicted salary is between 36000 - 60000 £ per year.
Pimlico Plumbers — London’s No.1 premium home services provider — is looking for a General Manager – Operations to lead the operational engine of one of the capital’s most recognisable service brands.
With 45+ years of growth, 90,000+ jobs completed annually, and 240+ franchise engineers across London, this is a rare opportunity to take the operational reins of a fast-moving, high-performance service business.
The Role
Reporting to the UK Managing Director, you will be responsible for the day-to-day leadership and operational performance of the Pimlico brand. You will align teams, optimise processes, and drive commercial growth while maintaining the premium service standards the brand is known for. This is a hands-on leadership role — perfect for a commercially minded operator who thrives in fast-paced service environments.
Key Responsibilities
- Lead operational delivery across service, HR, IT, H&S, transport and facilities
- Translate strategy into operational execution and measurable performance
- Drive operational efficiency and continuous improvement across the business
- Deliver key projects including the development of a new premium showroom
- Work closely with leadership and franchise partners to deliver growth
- Monitor performance, manage budgets and drive profitability
- Lead, coach and develop teams to deliver operational excellence
About You
- Senior leadership experience as a General Manager / Operations Director
- Background in facilities management, building services or multi-site service operations preferred
- Strong commercial and financial acumen
- Hands-on leadership style with excellent people skills
- Proven ability to drive operational improvement and growth
Why Join Pimlico?
- Iconic London brand with 45+ years of market leadership
- Part of the global Neighborly home services group
- Fast-growing business with strong investment and expansion plans
- Opportunity to shape the future of a premium service brand
Location: Lambeth, London
Salary: Competitive, dependent on experience
General Manager Operations in Slough employer: Pimlico Plumbers
Contact Detail:
Pimlico Plumbers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Operations in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity at Pimlico Plumbers or similar companies.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, services, and recent projects. This will help you tailor your responses and show that you're genuinely interested in leading operations at Pimlico.
✨Tip Number 3
Showcase your leadership style! During interviews, share specific examples of how you've driven operational improvement and growth in previous roles. This will demonstrate that you have the hands-on approach needed for the General Manager position.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Pimlico team and ready to take on the challenge of leading operations.
We think you need these skills to ace General Manager Operations in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the General Manager – Operations role. Highlight your leadership experience and any relevant achievements in operational efficiency or team management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Pimlico Plumbers. Share specific examples of how you've driven growth and improved operations in previous roles.
Showcase Your Commercial Acumen: Since this role requires strong commercial and financial skills, be sure to include any relevant metrics or outcomes from your past experiences. We want to see how you’ve positively impacted profitability and performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Pimlico Plumbers!
How to prepare for a job interview at Pimlico Plumbers
✨Know the Brand Inside Out
Before your interview, make sure you research Pimlico Plumbers thoroughly. Understand their history, values, and what sets them apart in the home services market. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to their ongoing success.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've led teams in fast-paced environments. Highlight your hands-on approach and how you've successfully driven operational improvements in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in operations management and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Align with Their Vision for Growth
Pimlico Plumbers is focused on growth and premium service delivery. Be ready to discuss how you can align operational strategies with their vision. Share ideas on optimising processes and driving profitability while maintaining high service standards, showing that you're not just a fit for the role but also a strategic partner for their future.