Pimlico Plumbers is seeking a Senior Customer Service Advisor to protect the company’s reputation by delivering exceptional service and overseeing effective resolution of customer complaints from initial contact to resolution.
You will be the primary contact for complaints and escalations, manage investigations, mentor colleagues, analyze feedback and trends, and contribute to continuous improvement of customer service and operational performance.
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Senior Customer Complaints & Service Lead employer: Pimlico Plumbers
Dream Doors in Seaford, East Sussex is an exceptional employer that prioritises employee growth and development within a supportive and dynamic work culture. With a focus on delivering outstanding customer experiences, employees benefit from hands-on training, opportunities for career advancement, and a collaborative team environment that fosters innovation and success. Join us to be part of a thriving company that values your contributions and encourages you to reach your full potential.
