At a Glance
- Tasks: Lead project delivery and drive sales in a fast-paced home services environment.
- Company: Pimlico Plumbers, London's largest independent servicing and maintenance company.
- Benefits: Competitive salary, quarterly bonuses, branded company car, and gym access.
- Other info: Dynamic work culture with opportunities for career growth and development.
- Why this job: Join a growing team and make a real impact in the home service industry.
- Qualifications: Experience in construction or property services with strong sales skills.
The predicted salary is between 40000 - 50000 £ per year.
At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top‑tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry.
We’re looking for a commercially driven Project Delivery Manager to take ownership of both project delivery and revenue growth in a fast‑paced home services environment. This role is ideal for someone who thrives on building relationships, driving sales, and spotting opportunities while ensuring projects are delivered to a high standard.
What You’ll Do- Own the customer journey from enquiry to completion
- Drive revenue through upselling, cross‑selling, and repeat business
- Convert enquiries into profitable projects
- Build long‑term relationships that lead to referrals and retention
- Oversee project delivery; ensuring quality, timelines, and customer satisfaction
- Work closely with engineers, franchisees, and internal teams to maximise outcomes
- Experience in construction, property services, or home improvement
- Strong sales and business development mindset
- Confident managing customers in a B2C environment
- Proven ability to identify opportunities and grow accounts
- Hands‑on, proactive, and comfortable both on‑site and in the office
Competitive base salary plus quarterly on target bonus
Branded company car
23 days holiday plus all UK Bank holidays
Free use of company Gym
About us: Neighborly was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year‑on‑year.
StudySmarter Expert Advice🤫
We think this is how you could land Project Delivery Manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Pimlico Plumbers, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Project Delivery Manager at Pimlico Plumbers.
We think you need these skills to ace Project Delivery Manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Pimlico Plumbers
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
