At a Glance
- Tasks: Lead project delivery and drive sales in a fast-paced home services environment.
- Company: Pimlico Plumbers, London's largest independent servicing company with a commitment to excellence.
- Benefits: Competitive salary, quarterly bonuses, branded company car, and gym access.
- Other info: Be part of a growing family business with over 330 locations and excellent career opportunities.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction and revenue growth.
- Qualifications: Experience in construction or property services with a strong sales mindset.
The predicted salary is between 40000 - 50000 £ per year.
At Pimlico Plumbers, we're not just London's largest independent servicing and maintenance company, we're also leaders in driving sales through top‑tier customer service. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our services and the effectiveness of our sales strategies. As part of the Neighbourly family, we now have even more resources and broader opportunities for career growth in the service industry.
We’re looking for a commercially driven Project Delivery Manager to take ownership of both project delivery and revenue growth in a fast‑paced home services environment. This role is ideal for someone who thrives on building relationships, driving sales, and spotting opportunities while ensuring projects are delivered to a high standard.
What You’ll Do
- Own the customer journey from enquiry to completion
- Drive revenue through upselling, cross‑selling, and repeat business
- Convert enquiries into profitable projects
- Build long‑term relationships that lead to referrals and retention
- Oversee project delivery; ensuring quality, timelines, and customer satisfaction
- Work closely with engineers, franchisees, and internal teams to maximise outcomes
What We’re Looking For
- Experience in construction, property services, or home improvement
- Strong sales and business development mindset
- Confident managing customers in a B2C environment
- Proven ability to identify opportunities and grow accounts
- Hands‑on, proactive, and comfortable both on‑site and in the office
Competitive base salary plus quarterly on target bonus
Branded company car
23 days holiday plus all UK Bank holidays
Free use of company Gym
About us: Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry. In the 14 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year‑on‑year.
Project Delivery Manager in London employer: Pimlico Plumbers
At Pimlico Plumbers, we pride ourselves on being London's largest independent servicing and maintenance company, offering a dynamic work environment that fosters growth and excellence. Our commitment to top-tier customer service is matched by our dedication to employee development, providing opportunities for career advancement within the thriving home services sector. With competitive salaries, generous holiday allowances, and access to company facilities like our gym, we ensure our team members are well-supported and motivated to succeed.
