Contact Centre Lead: Operations & Customer Experience

A well-established home service company in the United Kingdom seeks a Contact Centre Deputy Manager to lead operations and ensure high-performance. The role requires at least two years of experience in managing contact centre operations, strong team management skills, and a solid understanding of contact centre metrics. The candidate will drive KPIs and foster a collaborative team culture. This full-time position is office-based, emphasizing exceptional customer service and operational efficiency. #J-18808-Ljbffr