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- Tasks: Engage with customers, manage sales enquiries, and convert leads into bookings.
- Company: Join Pimlico Plumbers, London's No.1 Premium Service Provider.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Why this job: Be part of a successful team and make a real impact in sales.
- Qualifications: 2 years in sales, strong communication skills, and a customer-focused mindset.
- Other info: Collaborative culture with a focus on personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
At Pimlico Plumbers, we are London's No.1 Premium Service Provider and have been improving and maintaining properties for over 45 years. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our service and the effectiveness of our sales strategies. As part of the Neighborly family, we now have even more resources and broader opportunities for further growth.
To work as part of our office-based sales executive team, focusing on smaller opportunities and engineer recommendations. This role will handle enquiries related to works up to a total value of one day's labour (circa £1000.00). The sales coordinator will follow up on these recommendations and assist in converting them into confirmed bookings while supporting the overall sales team.
Key Responsibilities:- Following up on engineer recommendations for works up to around £1000.00.
- Managing high-volume customer interactions, ensuring excellent service and effective communication.
- Negotiating estimates with customers to convert them into bookings.
- Collaborating with engineers to close sales opportunities.
- Maintaining accurate and up-to-date data in Excel spreadsheets, including forecasts, pipelines, and sales outcomes.
- Achieving individual and team sales targets and KPIs.
- Handling all associated administration efficiently and accurately.
- Report and follow up on all engineer Further works 'on hold' jobs, including awaiting payments, or on hold awaiting materials.
- At least 2 years' experience in a technical or outbound sales environment, preferably within the trade or service industry.
- Demonstrated success in meeting and exceeding sales targets and revenue goals.
- Good understanding with CRM systems and Microsoft packages.
- Ability to work collaboratively with other departments, engineers and project managers.
- Highly organised and detail-oriented, with a strong ability to prioritise tasks in a fast-paced environment.
- A customer-centric mindset with the ability to build rapport and trust, ensuring a positive sales experience.
- Strong problem-solving skills and the capacity to think creatively to overcome objections and close deals effectively.
- Excellent negotiation expertise with strong persuasion and influencing skills both written and verbal to secure sales and manage expectations.
- An understanding or familiarity with trades, plumbing, or property maintenance sectors.
- A collaborative team player with the willingness to contribute to team success while excelling individually.
- Quarterly and annual revenue targets are consistently met or exceeded.
- Engineer recommendations and written estimates are followed up promptly and effectively.
- Customer interactions and negotiations align with Pimlico's standards for professionalism and brand representation.
Sales Associate in London employer: Pimlico Plumbers Ltd
Contact Detail:
Pimlico Plumbers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in London
✨Tip Number 1
Get to know the company inside out! Research Pimlico Plumbers and understand their values, services, and what makes them the No.1 Premium Service Provider in London. This knowledge will help you tailor your conversations and show that you're genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll need to demonstrate your sales skills, so prepare a short, engaging introduction about yourself and your experience. Make sure to highlight your success in meeting sales targets and how you can contribute to the team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pimlico team. Good luck!
We think you need these skills to ace Sales Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Associate role. Highlight your experience in sales, especially in technical or service environments, and showcase any achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to express your passion for sales and customer service, and mention how your skills align with our values at Pimlico Plumbers.
Showcase Your Communication Skills: Since this role involves managing high-volume customer interactions, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Pimlico Plumbers Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and strategies. Be ready to discuss your past experiences in sales, especially how you've met or exceeded targets. This will show that you understand the role and can bring value to the team.
✨Master the Art of Negotiation
Since negotiation is key in this role, prepare examples of how you've successfully negotiated deals in the past. Think about specific situations where you turned a 'no' into a 'yes' and be ready to share those stories.
✨Show Off Your Customer-Centric Mindset
Pimlico Plumbers values excellent customer service, so be prepared to talk about how you've built rapport with customers in previous roles. Highlight any instances where you went above and beyond to ensure customer satisfaction.
✨Get Familiar with the Industry
Having a basic understanding of plumbing or property maintenance will give you an edge. Do some research on common issues in these areas and be ready to discuss how you can relate that knowledge to your sales approach.