At a Glance
- Tasks: Assist with deliveries, support installation teams, and ensure a smooth customer experience.
- Company: Join Neighborly, a leading home services company with a strong reputation for growth.
- Benefits: Enjoy competitive salary, comprehensive training, and a supportive team environment.
- Other info: Great opportunity for career growth in a collaborative and inclusive workplace.
- Why this job: Be part of a dynamic team making a real difference in customers' homes.
- Qualifications: Previous experience is a plus; DIY skills and a clean driving licence are essential.
The predicted salary is between 24000 - 36000 € per year.
Driver & Operations Assistant - East Herts page is loaded## Driver & Operations Assistant - East Hertslocations: Brackleytime type: Full timeposted on: Posted Yesterdayjob requisition id: JR0003183Neighborly (yes, without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown into a world-leading company in home services.Landing in the UK in 2010 as Neighbourly with a focus on acquiring and developing premium franchise brands within the home service industry. In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands, and over 4,000 frontline operatives. Gaining a strong reputation for investment and franchisee development, consistently growing year-on-year.**Our Brands:*** Drain Doctor* Bright & Beautiful* Countrywide Grounds Maintenance* Dream Doors* Pimlico Plumbers London* Greensleeves Lawn Care**Dream Doors:**Dream Doors Ltd is a highly recognised, established market leader in the kitchen make over / refurbishment industry with a network of c.100 franchisees across the UK. The Company is multi-award winning, highly respected within the franchisee industry and is part of Neighbourly UK’s group of brands, Neighborly is a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.**PURPOSE OF THE ROLE**As Driver & Operations Assistant, you will have responsibility for receiving, inspecting and delivery goods to customers’ homes. You will be supporting the installation teams handling materials and providing hand on assistance where required. You will also carry out other general duties to support the showroom operation.**KEY RESPONSIBILITIES*** Checking in goods against purchase orders, inspecting materials for damage and reporting if found to enable re-order if required in a timely fashion.* Ensuring each individual item and ancillary products are picked in accordance with the individual customers survey list & fitters pack.* Loading & unloading the van of the materials for order/into the customers’ home on the day of the installation.* Collecting and disposing of waste from completed installations.* Putting out A-board signs and assisting with leafleting in and around the vicinity of the customers premises.* Collecting materials and sundries from wholesalers as required.* Assisting fitter with fits e.g., lifting worktops, preparing doors with hinges and handles etc.* Liaising with customers in their homes, supporting the installation process and ensuring a seamless and positive customer journey.* Cleaning customer kitchens post fit (dust, waste removal etc.)* Carrying out general duties around the showroom as required e.g. stock take, ensuring stock room and showroom are tidy.* Working as a part of a small team, helping in all departments as business dictates.* Manual handing, in line with manual handling guidelines.**This role profile provides an indication of the role’s key accountabilities and is not intended to cover the whole scope of the role.****EXPERIENCE:**· Previous similar experience advantageous.· DIY understanding (using basic tools i.e., screwdriver, drills etc.).**SKILLS / KNOWLEDGE:**· IT literate (Microsoft Office/CRM)· Full UK Driving Licence (clean)· Driving experience (ideally utilising a long wheelbase van)· Excellent communication skills and customer service knowledge· Ability to work independently, identify challenges and be solution focused.**BEHAVIOURS**· Resilient· Customer and Sales focused· Open & Clear communicator· Organised· Self-Motivated & Hardworking· Problem Solver· Proactive & hands-on· Willingness to learn**WHAT WE CAN OFFER**· Competitive salary· Comprehensive training and support from us· A collaborative and supportive team environment**INCLUSIVITY STATEMENT** *Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.*Brand:DDR UK Dream Doorslocations: Brackleytime type: Full timeposted on: Posted Yesterday**Neighborly is a local network of home service brands that will connect you to very specific vetted local experts.** Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time—when we started with just one brand—we’ve grown to a community of over 30 consumer brands focused on repairing, maintaining and enhancing customers’ homes and properties. Over 30 years later, 4,500 franchise owners in nine countries all over the globe now represent our service-based franchise company. #J-18808-Ljbffr
Driver & Operations Assistant - East Herts employer: Pimlico Plumbers Ltd
At Neighborly, we pride ourselves on being an excellent employer, offering a competitive salary and comprehensive training to ensure our employees thrive in their roles. Our collaborative and supportive team environment fosters personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment in the home services industry. Located in Brackley, you will be part of a well-respected company with a strong commitment to inclusivity and employee development.
Contact Detail:
Pimlico Plumbers Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Driver & Operations Assistant - East Herts
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Neighborly and its brands. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your DIY skills! Since the role involves some hands-on work, be ready to share any relevant experience you have with tools or installations. It’ll show you’re proactive and ready to jump in.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Driver & Operations Assistant - East Herts
Goods Inspection
Customer Service
Manual Handling
Driving Skills
IT Literacy (Microsoft Office/CRM)
Communication Skills
Problem-Solving Skills
Teamwork
DIY Understanding
Organisational Skills
Proactivity
Adaptability
Time Management
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills align with what we’re looking for in a Driver & Operations Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position.
How to prepare for a job interview at Pimlico Plumbers Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Driver & Operations Assistant. Familiarise yourself with tasks like checking in goods, assisting installation teams, and liaising with customers. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your DIY Skills
Since the role requires some hands-on work, be prepared to discuss any DIY experience you have. Mention specific tools you've used and projects you've completed. This will show that you're not just capable but also comfortable with the practical aspects of the job.
✨Communicate Clearly
Excellent communication is key in this role, especially when liaising with customers. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully communicated in past roles or situations.
✨Demonstrate Problem-Solving Skills
Be ready to share examples of challenges you've faced in previous jobs and how you resolved them. This could involve anything from handling unexpected issues during deliveries to finding solutions for customer queries. Showing that you're proactive and solution-focused will impress your interviewers.
