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- Tasks: Join us as a Drainage Engineer, solving drainage issues for homes and businesses.
- Company: Neighborly is the world's largest home service company, with a strong UK presence.
- Benefits: Enjoy a competitive salary, bonus scheme, and a company pension.
- Other info: Flexible hours with overtime and weekend availability; on-call rota included.
- Why this job: Be part of a dynamic team, making a real impact in customers' lives while working outdoors.
- Qualifications: 1 year of drainage experience preferred; full UK driving licence required.
The predicted salary is between 24000 - 30000 £ per year.
## Neighborly (yes without a u) was established over 40 years ago in the United States as a small family business. Since then, Neighborly has grown to be the world’s largest home service company, delivering premium service experiences across homes and businesses, primarily through franchising. In 2010 Neighbourly entered the UK market with the focus of acquiring and developing premium brands within the home service industry.## ## In the 15 years that Neighbourly has been in the UK, it has shown its keen intent for growth, with over 330 locations across 6 brands with over 4,000 frontline staff. Gaining a strong reputation for investment and franchisee development consistently growing year-on-year.## ## **Our Brands:*** ## Drain Doctor* ## Bright & Beautiful* ## Countrywide Grounds Maintenance* ## Dream Doors* ## Pimlico Plumbers London* ## Greensleeves Lawn Care## ## **Brand Info:**## Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 branches, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.## ## The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.## ## ## **Experience/skills/knowledge:*** ## 1 year’s previous experience of working within the drainage sector.* ## Ideally 1 years’ experience/knowledge of plumbing principles* ## Drainage tanker experience (preferred)* ## Full clean UK driving license with flexibility to travel.* ## CSCS card holder (preferred)* ## Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).* ## High-pressure water jetting (HPWJ) certification* ## Excellent verbal and written communication skills* ## A DBS check will be part of the on-boarding process* ## To be able to work as part of an on-call rota providing a 24 hr service.## ## **Characteristics**:* ## Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results.* ## Positive, can-do attitude and ability to problem solve* ## Organised, goal orientated and willing to learn* ## Able to work on your own and enjoy working outside.* ## Motivated* ## Customer centric##* ## Liaise with commercial and domestic customers on site.* ## Customer service – engaging with customers in a professional manner.* ## Investigate and diagnose issues via site surveys.* ## Advise customers as to solutions and implementing accordingly, this may include: – Drain clearance – De-scaling and root cutting – Performing minor excavations and patch lining – Preventative maintenance* ## Use high-pressure water jetters, CCTV camera survey equipment and rods.* ## Identify potential concerns and making recommendations to customers for additional work.* ## Interpret and work with drainage drawings, operating independently in areas of expertise.* ## Drive Brand awareness through professional appearance, interactions and technical knowledge.* ## Share knowledge and best practice with colleagues.* ## Make recommendations to the Regional Development Managers to the success of the region.* ## Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.## ## **Additional pay:*** ## Bonus scheme## ## **Benefits:*** ## Company pension## ## **Schedule:*** ## Overtime* ## Weekend availability#### **Experience:*** ## Drainage: 1 year (preferred)## ## **Licence/Certification:*** ## Driving Licence (required)#### **Work Location:*** ## On the road**Neighborly is a local network of home service brands that will connect you to very specific vetted local experts.** Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time—when we started with just one brand—we’ve grown to a community of over 30 consumer brands focused on repairing, maintaining and enhancing customers’ homes and properties. Over 30 years later, 4,500 franchise owners in nine countries all over the globe now represent our service-based franchise company. #J-18808-Ljbffr
Drainage Engineer - Bournemouth employer: Pimlico Plumbers Ltd
Contact Detail:
Pimlico Plumbers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer - Bournemouth
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used in drainage engineering, such as high-pressure water jetters and CCTV camera survey equipment. Being knowledgeable about these tools will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the drainage and plumbing sectors. Attend local industry events or join online forums to connect with others in the field. This can lead to valuable insights and potentially even job referrals.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully resolved issues for clients in the past. Employers like us at StudySmarter value candidates who can engage professionally with customers and provide effective solutions.
✨Tip Number 4
Research Drain Doctor and its services thoroughly. Understanding their brand values and the specific challenges they face in the drainage sector will help you tailor your approach and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Drainage Engineer - Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the drainage sector. Include specific examples of your previous work, especially any roles that involved customer service, problem-solving, and technical skills related to drainage and plumbing.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Drain Doctor. Mention your understanding of their services and how your skills align with their needs. Be sure to include your experience with high-pressure water jetting and any relevant certifications.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, ensure your application demonstrates these abilities. Use clear and concise language, and consider including examples of how you've effectively communicated with customers in past roles.
Highlight Problem-Solving Abilities: In your application, emphasise your problem-solving skills. Provide examples of challenges you've faced in previous jobs and how you resolved them, particularly in relation to drainage issues or customer service scenarios.
How to prepare for a job interview at Pimlico Plumbers Ltd
✨Showcase Your Technical Knowledge
As a Drainage Engineer, it's crucial to demonstrate your understanding of drainage systems and plumbing principles. Be prepared to discuss your previous experience in the sector, including any specific techniques or equipment you've used, such as high-pressure water jetters or CCTV camera surveys.
✨Emphasise Customer Service Skills
Since this role involves direct interaction with customers, highlight your ability to engage professionally and solve problems effectively. Share examples of how you've successfully communicated with clients in the past, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
The ability to diagnose issues and recommend solutions is key for this position. Prepare to discuss scenarios where you've identified problems and implemented effective solutions, showcasing your analytical skills and proactive approach.
✨Exhibit a Positive Attitude
A positive, can-do attitude is essential for this hands-on role. Convey your enthusiasm for the job and your willingness to learn and adapt. Employers appreciate candidates who are motivated and ready to tackle challenges head-on.