At a Glance
- Tasks: Build relationships with engineers and convert recommendations into completed jobs.
- Company: Dynamic company at the forefront of technical sales and customer service.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Great pathway to diverse career opportunities in commercial operations and project management.
- Why this job: Gain hands-on experience in commercial decision-making and customer negotiation.
- Qualifications: 2 years in a technical or sales role; strong communication and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for someone naturally curious, highly organised, and persistent. Someone who enjoys chasing opportunities, solving problems, and turning engineer recommendations into completed work. This role sits at the center of how technical recommendations turn into customer outcomes and revenue. You’ll be trusted to take ownership of opportunities, work closely with engineers, and ensure no job is lost through lack of follow‑up or clarity. You’ll play a key role in connecting engineers, customers, and commercial outcomes, making sure work is clearly understood, confidently communicated, and successfully delivered.
Who Is This Role For
- Professionals currently working in construction, building services, property maintenance, or technical sales environments
- Technical or construction‑related graduates looking to build commercial experience
- Former apprentices or engineers who want to move into a commercial, coordination, or office‑based role
If you currently work in construction, maintenance, or a trade environment, you’ll already understand how important clear communication, timely follow‑up, and practical decision‑making are in getting work over the line. Applicants with a technical apprenticeship or trade background are strongly encouraged to apply.
Key Responsibilities
- Develop relationships with a defined list of engineers to help build and foster a collaborative partnership
- Own and drive engineer‑generated opportunities from recommendation through to booking and completion
- Proactively follow up on recommended works (typically up to £1000), converting estimates into confirmed jobs
- Manage a high volume of customer interactions, delivering clear, professional, and confident communication
- Negotiate with customers to secure bookings while managing expectations and maintaining trust
- Work closely with engineers to understand the scope, urgency, and context of recommended works
- Interpret technical recommendations and explain them clearly to customers
- Use sound commercial judgement to balance customer needs, job value, urgency, and engineer availability
- Maintain accurate and up‑to‑date records across CRM systems and Excel, including forecasts, pipelines, and outcomes
- Monitor and progress all “on hold” jobs, including those awaiting payment, materials, or further confirmation
- Achieve individual and team sales targets and performance metrics
- Handle all associated administration accurately and efficiently
Key Skills & Experience
- Minimum 2 years’ experience in a technical, sales, or service‑based role (ideally within construction, trades, or property maintenance)
- Proven track record of achieving targets and delivering strong commercial or sales outcomes
- Strong organisational skills with the ability to prioritise effectively in a fast‑paced environment
- Natural curiosity, with the ability to understand customer needs and technical recommendations
- Persistence and resilience when following up on opportunities and overcoming objections
- Confident communicator with strong negotiation and influencing skills (written and verbal)
- Comfortable using CRM systems and Microsoft Excel
- Ability to collaborate effectively with engineers, project managers, and internal teams
- Customer‑focused approach, with the ability to build rapport and deliver a positive experience
- Hands‑on understanding of trade work or site environments highly valued
Career Development
This role offers early exposure to real commercial decision‑making, customer negotiation, and the financial impact of engineering work. You’ll develop the ability to interpret technical information, communicate it clearly, and influence outcomes, building a strong foundation for future roles across commercial operations, project coordination, account management, or broader business leadership. This role provides a strong pathway into a range of career opportunities, including commercial operations and revenue management, project coordination and delivery, and broader operational or leadership roles. You’ll gain practical experience in managing pipelines, working with technical teams, and driving revenue – skills that are highly transferable across the business.
Critical Success Factors
- Consistent achievement or exceeding of revenue targets and KPIs
- High conversion of engineer recommendations into booked and completed work
- Timely, consistent follow‑up across all opportunities
- Accurate and well‑managed pipeline and forecasting data
- Strong collaboration with engineers and internal teams
- Customer interactions that reflect professionalism and build long‑term trust
Sales Associate in City of Westminster employer: Pimlico Plumbers Limited
Join a dynamic team where your curiosity and organisational skills will thrive in a supportive work culture that values clear communication and collaboration. As a Sales Associate, you'll have the opportunity to drive meaningful customer outcomes while working closely with engineers, all within a fast-paced environment that encourages professional growth and offers a clear pathway to advance your career in commercial operations or project management. With a focus on achieving targets and fostering strong relationships, this role not only promises rewarding challenges but also the chance to make a significant impact in the construction and property maintenance sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and technical sales sectors. Attend industry events or join online forums where you can meet potential employers and showcase your skills.
✨Tip Number 2
Be proactive! Don’t just wait for job openings to pop up. Contact companies directly, even if they’re not advertising a position. Show them how your experience aligns with their needs and how you can help drive their success.
✨Tip Number 3
Prepare for interviews by understanding the company’s projects and challenges. Tailor your responses to demonstrate how your background in construction or technical sales can solve their problems and contribute to their goals.
✨Tip Number 4
Apply through our website! We’ve got a range of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people who are looking for someone just like you.
We think you need these skills to ace Sales Associate in City of Westminster
Some tips for your application 🫡
Show Your Curiosity:Let your natural curiosity shine through in your application. Share examples of how you've chased opportunities or solved problems in previous roles. We want to see that you're eager to learn and grow!
Be Organised:Highlight your organisational skills by detailing how you manage tasks and priorities. Use specific examples from your experience to show us how you keep everything on track, especially in fast-paced environments.
Communicate Clearly:Since clear communication is key in this role, make sure your application reflects that. Write clearly and confidently, and don’t hesitate to explain any technical terms or concepts you’ve encountered in your past work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Pimlico Plumbers Limited
✨Know Your Stuff
Make sure you understand the technical aspects of the role. Brush up on any relevant construction or engineering concepts, as you'll need to communicate these clearly to customers. Being able to explain technical recommendations in simple terms will show your potential employer that you can bridge the gap between engineers and clients.
✨Show Off Your Organisational Skills
Since this role requires managing a high volume of customer interactions, demonstrate your organisational prowess during the interview. Bring examples of how you've successfully managed multiple tasks or projects in the past. You could even mention specific tools or methods you use to stay organised, like CRM systems or Excel.
✨Be Persistent and Resilient
Highlight your ability to follow up on opportunities and overcome objections. Share stories from your previous roles where persistence paid off, whether it was securing a deal or resolving a customer issue. This will show that you have the right mindset for driving engineer-generated opportunities to completion.
✨Practice Your Communication Skills
As a Sales Associate, clear communication is key. Prepare for the interview by practising how you would explain complex ideas simply and confidently. You might even want to role-play common scenarios you could face in the job, such as negotiating with a customer or clarifying a technical recommendation with an engineer.
