EMEA Benefits Manager in London

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients’ capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world’s largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

The Employee Benefits Manager for EMEA region is a member of the Global Benefits team. This role is responsible for the execution, delivery, and ongoing optimization of health & welfare, retirement, and wellbeing programs across EMEA. The position is hands-on, responsible for ensuring that benefits programs are executed with precision, operate effectively, and deliver positive employee experience.

The position owns the day-to-day program delivery while contributing insights that inform plan design, vendor management, and program improvements. This role offers full visibility across the end-to-end benefits lifecycle and requires a willingness to roll up sleeves while maintaining a high standard of ownership and accountability.

Key Responsibilities

• Own and execute the enterprise benefits strategy across health, welfare, retirement, leave and wellbeing programs.
• Operate as a hands-on contributor within a lean team, directly supporting day-to-day operations while maintaining accountability for accuracy, compliance, and employee experience.
• Serve as a subject matter expert to senior leaderships on benefits design, cost management, complex benefits matters, cost management and risk.
• Manage vendor relationships including health, risk assurance, dental, EAP, and retirement plans.
• Ensure compliance with all regulatory requirements.
• Proven ability to use technology and AI-enabled tools to streamline benefits processes, improve data quality and enhance operational efficiency.
• Guide UK annual enrollment strategy and execution, including employee communications.
• Partner cross-functionally with People Operations, Payroll, Workday HR, Finance, Tax, Compensation, and broader HR teams to ensure effective and well-coordinated program delivery.
• Manage managed service partners (OSV, Alliant) and oversee administration of benefit processes such as participant enrollment, regular audit and invoicing and benefit deductions and subsidies.
• Provide support and back-up to global benefits team members as needed.

Qualifications

• 7+ years of progressive or related experience in health and welfare benefits including senior leadership engagement experience.
• Deep knowledge in EMEA benefits with exposure to global programs.
• Deep working knowledge in EMEA regulatory and experience supporting compliant program execution.
• Proven ability to operate in a hands-on, high-accountability environment, balancing execution with ownership.
• Demonstrates strong operational rigor, attention to detail and hands-on capability while managing multiple priorities.
• Experience managing vendors, brokers, and external partners.
• Comfortable navigating ambiguity and executing with limited structure or resources.
• Strong communication skills, with the ability to support both employees and senior stakeholders effectively.
• Technical proficiency with Workday’s Benefits Module, Microsoft suite including Outlook, Copilot and Excel.
• Ability to translate complex data into clear, actionable recommendations.
• Comfortable working with data, automation or AI-enabled workflows.