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For Companies At a Glance
- Tasks: Lead innovative projects, transforming business requirements into end-to-end solutions.
- Company: Join PTC, a leader in merging physical and digital worlds.
- Benefits: Competitive salary, growth opportunities, and a diverse team culture.
- Why this job: Make a real impact while working with cutting-edge technology and talented professionals.
- Qualifications: 2+ years Salesforce experience and strong leadership skills required.
- Other info: Dynamic environment with opportunities for international travel and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Job Responsibilities:
- Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution. Accountable for the following:
- Leading discovery and design workshops
- Completing business requirements analysis and confirmation
- Ability to transform business requirements into a set of end to end solutions within the application
- Identifying and documenting specifications and criteria for customizations
- Confirming functional design with client
- Supporting configuration effort by project consultants
- Overseeing quality reviews and testing of the configured solution
- Documenting finalized solution design and build specifications
- Leading deployment and hand-off
- Coordinating resolution of client-reported feedback and issues
- Communicating with project team, as required, to ensure timely updates to project health, risks, issues and solutions
Required Skills:
- Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required
- Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder)
- Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred
- Years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as, SAP, Oracle, Siebel)
- Years experience working in a technology focused company
- Demonstrated leadership skills working with clients and peers
- Comfortable leading meetings/ sessions with Senior Management to discuss business process
- Excellent oral and written communication skills
- Ability to work in a globally distributed team environment, liaising with on-site teams and clients.
- Results driven attitude in a fast-paced environment
- Commitment to quality, customer success, and customer satisfaction
- Willingness to travel up to 50% of time, including international travel
Desired Skills:
- Experience with field service operations or management, including experience with customer service management and call center support
- Years experience implementing or working with the ServiceMax application
Education:
- Bachelor's Degree in Business, Technology or related subject
Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
Solution Architect employer: Pilot Thomas Logistics
Contact Detail:
Pilot Thomas Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect
✨Tip Number 1
Network like a pro! Reach out to current employees at PTC on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing a role as a Solution Architect.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce knowledge and understanding the ServiceMax application inside out. We want you to showcase your expertise and how you can lead discovery and design workshops effectively.
✨Tip Number 3
Practice your communication skills! As a Solution Architect, you'll need to liaise with various teams and clients. Role-play common interview scenarios with a friend to build confidence in discussing business processes and solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team at PTC and being part of our innovative journey.
We think you need these skills to ace Solution Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solution Architect role. Highlight your experience with Salesforce and any relevant projects that showcase your skills in leading workshops and transforming business requirements into solutions.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your written communication prowess. Be clear and concise, and don’t shy away from sharing examples of how you've effectively communicated with clients or team members in the past.
Highlight Leadership Experience: We want to see your leadership skills shine through! Mention any instances where you’ve led teams or projects, especially in a consulting capacity. This will show us that you’re ready to take charge and mentor others in the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Pilot Thomas Logistics
✨Know Your Stuff
Make sure you’re well-versed in Salesforce and the ServiceMax application. Brush up on your technical skills, especially with Apex and Lightning Platform, as these will likely come up during the interview. Being able to discuss your past experiences with these tools will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Solution Architect, you’ll need to lead workshops and meetings. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to communicate effectively with senior management and clients, as this will be crucial for the role.
✨Understand the Business
Familiarise yourself with PTC’s mission and how their software integrates the physical and digital worlds. Be ready to discuss how you can contribute to improving operations and creating better products. This shows that you’re not just interested in the job, but also in the company’s vision.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project expectations, and opportunities for growth within PTC. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.