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- Tasks: Guide individuals with developmental disabilities through the eligibility process for services.
- Company: CSCN connects people to essential services for developmental disabilities in Southwest Ontario.
- Benefits: Enjoy hybrid work options, a supportive culture, and a focus on employee wellness.
- Why this job: Make a real impact while working in a collaborative, inclusive environment.
- Qualifications: Post-secondary education and experience with vulnerable populations are preferred.
- Other info: CSCN values diversity and encourages applications from all backgrounds.
The predicted salary is between 40000 - 48000 £ per year.
Who We Are: Community Services Coordination Network (CSCN) coordinates access to services and supports for adults with a developmental disability, and for children and adolescents with complex needs in the Southwest region of Ontario. CSCN's dedicated staff connect, collaborate, and engage with individuals, families, service providers, and community partners to support people in navigating the complex landscape of developmental services and children's mental health support.
Who You Are: We are seeking a genuine collaborator who is dedicated to supporting others through a person-centred approach. You bring a solid understanding of developmental services and are deeply committed to person-directed, person-centred support. As a strong communicator, you value working alongside a diverse group of individuals, recognizing and respecting their unique perspectives and lived experiences.
What You’ll Do: As an Intake Coordinator at DSO, you will serve as the first point of contact for individuals with developmental disabilities and their families or caregivers who reside in Windsor/Essex, Sarnia/Lambton, and Chatham/Kent communities. Your primary responsibility will be to guide them through the eligibility process for adult developmental services funded by the Ministry of Children, Community and Social Services. A significant part of your role involves collecting and reviewing the necessary documents to support the eligibility process for adult developmental services. Most communication will occur over the phone or via email, and you will also be responsible for entering data into a provincial database. The intake coordinator will be based in a CSCN office (London, Windsor, Owen Sound, Stratford, or Sarnia) at least one day each week, while the rest of the work will be done remotely.
What Experience You Bring: Ideally, you have experience working with vulnerable or at-risk populations, including adults who have developmental disabilities, along with the following:
- Post-secondary education
- Demonstrated ability to work collaboratively with individuals, families, and multidisciplinary teams
- Strong organizational/time management skills
- Excellent interpersonal and written communication skills
- Excellent computer skills and ability to work in a provincial database system
- Proven ability to work both independently and collaboratively
- Ability to interpret legislation, government policy, and guidelines
- A willingness to work flexible hours as required
We Offer: You will work in a human-centered workplace built upon a culture that supports staff growth and learning. We promote work/life balance, belonging, and employee wellness and offer hybrid and flexible work arrangements. Salary Range: $50,700 - $57,362.
How to Apply: Please forward a covering letter and resume by email to: sandievans@cscn.on.ca by noon on July 7, 2025.
CSCN is actively building a diverse board and workforce reflective of Canadian society. As a result, we promote employment equity and encourage candidates from Indigenous, Black, and other racialized communities, 2SLGBTQI+ people, individuals with disabilities, women, and other members of marginalized communities to apply. We recognize that structural barriers shape experiences and job qualifications, and encourage people to apply even if they feel the position would be a stretch. CSCN is committed to developing inclusive, barrier-free selection and appointment processes and work environments. Accommodation will be made available on request for candidates participating in all aspects of the selection process.
The Community Services Coordination Network does not use Artificial Intelligence in our recruitment process. Whether you're looking for volunteer opportunities, networking events or a job in the nonprofit sector, we can help.
Intake Coordinator- Developmental Services Ontario SWR employer: Pillar Nonprofit Network
Contact Detail:
Pillar Nonprofit Network Recruiting Team
sandievans@cscn.on.ca
StudySmarter Expert Advice 🤫
We think this is how you could land Intake Coordinator- Developmental Services Ontario SWR
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by individuals with developmental disabilities. Understanding their experiences will help you connect better during interviews and demonstrate your commitment to person-centred support.
✨Tip Number 2
Network with professionals in the developmental services field. Attend local events or join online forums related to community services coordination to build relationships and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience working with vulnerable populations. Be ready to share specific examples of how you've successfully collaborated with individuals, families, and multidisciplinary teams in previous roles.
✨Tip Number 4
Showcase your organisational and time management skills during the interview. Consider preparing a brief overview of how you manage multiple tasks effectively, especially in a remote work environment, as this is crucial for the Intake Coordinator role.
We think you need these skills to ace Intake Coordinator- Developmental Services Ontario SWR
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Intake Coordinator position. Highlight your relevant experience in your application.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses how your skills and experiences align with the person-centred approach mentioned in the job description. Use examples from your past work to demonstrate your commitment to supporting individuals with developmental disabilities.
Highlight Relevant Experience: In your CV, emphasise any experience you have working with vulnerable populations or in similar roles. Include specific achievements that showcase your organisational and communication skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your cover letter and CV for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at Pillar Nonprofit Network
✨Understand the Role
Make sure you have a solid grasp of what an Intake Coordinator does, especially in the context of developmental services. Familiarise yourself with the eligibility process and the specific needs of the communities served by CSCN.
✨Showcase Your Communication Skills
As a strong communicator, it's essential to demonstrate your ability to engage effectively with diverse individuals. Prepare examples of how you've successfully communicated with clients or team members in previous roles.
✨Highlight Your Collaborative Experience
CSCN values collaboration, so be ready to discuss your experience working with multidisciplinary teams. Share specific instances where you worked alongside others to achieve a common goal, particularly in supporting vulnerable populations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of scenarios where you had to navigate complex issues or support someone through a challenging process, and be ready to share those experiences.
