Wellbeing Team Leader

Location

Pilgrims Hospices Canterbury

Status

Permanent, full time, 37.5 hours

Salary

£27,485 – £30,162 per annum DOE

Closing date

08/12/2025

Apply now

Pilgrims Hospices is looking for a Wellbeing Practitioner Team Leader to work alongside a multidisciplinary team to support our patients across our 3 sites.

Wellbeing Practitioner Team Leader

The role of the Wellbeing Practitioner Team Leader will be to work effectively as a member of the Wellbeing Practitioners Team, providing support to the patients and their families whilst delivering holistic care in Pilgrims Therapy Centres.

The successful candidate will be responsible for managing the Wellbeing Practitioner Team and will lead by example, role modelling high standards of practice that reflects best practice, guidelines, local policies and the core values of Pilgrims Hospices.

Clinical Responsibilities

• Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs to prescribe appropriate services to enable and empower individuals and enhance psychological, social and spiritual wellbeing.
• Conduct group activities, as required by the programmes, including relaxation techniques, diversional art and rehabilitative therapies in partnership with other staff and volunteers.
• Identify and provide within the level of competency psychological support to patients and carers referring onto multi-disciplinary colleagues where required.
• Apply a range of interpersonal skills in response to the different needs of patients, using listening skills and adapting communication to build a rapport with patients, families and volunteers.
• Take decisive and remedial action when faced with a complex and demanding situation to ensure the safety of patients, families and volunteers and communicate these actions with appropriate professionals to ensure continued management of patients.

Leadership and Management

• Work as an effective team member offering support, direction and guidance to team members.
• Manage therapy centre timetable across all three sites, updating rotas to ensure effective delivery of service and appropriate staffing levels and skill mix to meet the needs of the service.
• Support the completion and review of annual increments and PDRs.
• Offer regular 1:1s with the Wellbeing Practitioners Team.
• Lead regular team meetings, making clear action plans and involving head of service or the wider MDT where appropriate.

Working pattern

This is a permanent, full time post of 37.5 hours. Working patterns will be Monday-Friday 8.30-4.30.

About Us

As an award-winning employer, Pilgrims provides end-of-life care services to patients and their families across east Kent. Our commitment is to provide open, compassionate care and expertise for patients and their families both in the community and in-patient units.

Vision

Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life.

Code

Our values and behaviours enable us to be the people and the charity that patients and their loved ones need us to be. They form our Code, which guides us in our daily working and decision‑making.

Core Values

• Compassionate – We treat everyone with compassion and care.
• Open – We communicate openly, honestly and effectively.
• Dynamic – We are dynamic, improving and developing our service.
• Empowered – We empower people to achieve their outcomes.

Other Benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority. Our Health and Wellbeing Strategy is an important step in ensuring the sustainability of our workforce, and clearly outlines our strategic intentions to improve employee capability, resilience, and engagement, to adapt to and embrace change as the health sector continues to develop.

Our Hospices Offer

• Modern, friendly and highly professional working environments.
• Opportunities for professional development through a range of extensive learning.
• Alignment with NHS pay rates and continuity in membership of the NHS pension scheme.
• A sense of achievement in supporting a worthwhile cause.
• A sense of wellbeing.
• A good work‑life balance.
• Locations across well‑populated areas of east Kent all providing very good road and rail links.
• NHS and financial discounts i.e. Blue Light Card.
• Cycle to Work Schemes.
• Free hospice parking.

We invest in our employees, which is one of the key things that makes us an award‑winning employer of choice.

Apply Now

For more information please find below the job description and clinical benefits summary.