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- Tasks: Be the friendly face at our Ashford hospice, welcoming visitors and supporting the team.
- Company: Join Pilgrims Hospices, a compassionate organisation dedicated to providing care and support.
- Benefits: Gain valuable experience, receive full training, and enjoy ongoing support in a fulfilling environment.
- Why this job: Make a real difference in people's lives while developing your skills in a caring community.
- Qualifications: Must be 18 or older; no prior experience needed, just a passion for helping others.
- Other info: Opportunity to shadow existing volunteers and learn from their experiences.
Pilgrims Hospices is looking for a Volunteer Receptionist in our Ashford hospice.
Receptionists ensure the smooth running of the reception area, carrying out a variety of tasks. They are people’s first point of contact at the hospice site. This busy, varied, and interesting volunteer role includes a range of tasks and activities that make a positive difference to patients, families, and visitors, as well as to the wider hospice team.
You will receive full training and ongoing support. In addition, you will be given the opportunity to shadow existing volunteers.
Please note that applicants need to be aged 18 years and over to apply for this role.
Completed applications should be sent to tiffany.carmen@pilgrimshospices.org, who will then share with the Hospice Services Manager and wider Volunteer Admin Team, as appropriate.
Please take time to read the Role Description, attached below.
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Volunteer Hospice Receptionist- Wellbeing (Therapy) Centres employer: Pilgrims Hospices
Contact Detail:
Pilgrims Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Hospice Receptionist- Wellbeing (Therapy) Centres
✨Tip Number 1
Familiarise yourself with the values and mission of Pilgrims Hospices. Understanding their approach to patient care and community support will help you convey your passion for the role during any interviews or discussions.
✨Tip Number 2
Network with current or former volunteers at Pilgrims Hospices. They can provide valuable insights into the role and the organisation, which can help you tailor your approach and demonstrate your commitment.
✨Tip Number 3
Prepare to discuss your interpersonal skills and how they relate to working in a reception environment. Think of examples where you've successfully communicated or assisted others, as this is crucial for making a positive first impression.
✨Tip Number 4
Show enthusiasm for the training and support offered. Expressing your eagerness to learn and grow within the role can set you apart from other candidates and demonstrate your commitment to the hospice's mission.
We think you need these skills to ace Volunteer Hospice Receptionist- Wellbeing (Therapy) Centres
Some tips for your application 🫡
Understand the Role: Read the Role Description carefully to understand the responsibilities and expectations of a Volunteer Receptionist. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Personal Statement: Write a personal statement that reflects your passion for volunteering and your commitment to making a positive difference in the lives of patients and their families. Share any relevant experiences that demonstrate your interpersonal skills and empathy.
Highlight Relevant Skills: In your CV, emphasise skills that are particularly relevant to the role, such as communication, organisation, and customer service. Mention any previous volunteer work or experience in a healthcare setting, if applicable.
Follow Application Instructions: Ensure you send your completed application to the specified email address (tiffany.carmen@pilgrimshospices.org). Double-check that all required documents are included and that your application is well-formatted and free of errors.
How to prepare for a job interview at Pilgrims Hospices
✨Understand the Role
Before the interview, make sure you thoroughly read the role description. Familiarise yourself with the tasks and responsibilities of a Volunteer Receptionist at Pilgrims Hospices, so you can demonstrate your understanding and enthusiasm for the position.
✨Show Empathy and Compassion
As a receptionist in a hospice setting, it's crucial to convey empathy and compassion during your interview. Be prepared to discuss how you would handle sensitive situations and support patients and their families, showcasing your ability to create a welcoming environment.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated with diverse groups of people in the past. This will help illustrate your ability to be the first point of contact and represent the hospice positively.
✨Ask Thoughtful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might inquire about the training process or how volunteers are supported in their roles, which can also give you valuable insights.
