At a Glance
- Tasks: Welcome visitors and support staff in a friendly, professional environment.
- Company: Join Pilgrims Hospices, a compassionate organisation making a difference.
- Benefits: Gain valuable experience, receive training, and make meaningful connections.
- Other info: Flexible shifts available from Monday to Sunday; perfect for students!
- Why this job: Be the first point of contact and help create a warm atmosphere.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 500 - 1500 £ per month.
Pilgrims Hospices is looking for Volunteer Receptionists at its Canterbury hospice to cover various shifts from Monday to Sunday.
Volunteer Receptionists play a vital role in creating a welcoming, supportive, and professional first point of contact for all visitors, patients, and staff at Pilgrims Hospices. This role helps ensure the smooth running of our reception, coffee shop and visitor services, while supporting patients, families, staff, and fellow volunteers.
You will welcome visitors in a friendly and professional manner, handle enquiries, answer and direct telephone calls, and provide information about hospice services. The role includes processing donations and sales, operating the till, taking food orders, maintaining clean and secure reception and coffee areas, and supporting staff and volunteers as required.
About you
You will have strong communication and interpersonal skills, enjoy working as part of a team, and be flexible with the ability to multitask. You will be reliable, conscientious, and committed to delivering a high-quality service, with the patience, sensitivity, and positive attitude needed to respond appropriately in challenging situations.
You will receive full training and ongoing support. In addition, you will be given the opportunity to shadow existing volunteers.
For further information about the opportunity, please contact Sam Churchyard, Hospice Services Manager, via email.
Volunteer Receptionist – Canterbury employer: Pilgrims Hospices
Pilgrims Hospices is an exceptional employer, offering a supportive and positive work culture where your contributions truly matter. As a Donation Driver & Furniture Logistics Ambassador in Chartham, you will not only play a vital role in our community but also benefit from professional development opportunities and training that empower your growth. Join us to be part of a team that values your efforts and makes a meaningful difference every day.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Receptionist – Canterbury
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on Pilgrims Hospices. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your people skills! As a Volunteer Receptionist, you'll be the friendly face welcoming visitors. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and directing calls.
✨Tip Number 3
Show your flexibility! Highlight your ability to multitask and adapt to different situations during your chat. Share examples from past experiences where you've successfully juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your interest is seen and considered by the right people at Pilgrims Hospices.
We think you need these skills to ace Volunteer Receptionist – Canterbury
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our welcoming environment.
Tailor Your Application:Make sure to tailor your application to the Volunteer Receptionist role. Highlight your communication skills and any relevant experience that shows you can handle enquiries and support visitors effectively.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role. Avoid fluff and focus on your key strengths!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pilgrims Hospices
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Volunteer Receptionist does at Pilgrims Hospices. Familiarise yourself with their services and think about how your skills can contribute to creating a welcoming environment for visitors and patients.
✨Showcase Your Communication Skills
Since this role requires strong communication and interpersonal skills, be prepared to demonstrate these during the interview. Share examples of past experiences where you've effectively handled enquiries or worked as part of a team, highlighting your ability to multitask and remain calm under pressure.
✨Emphasise Your Commitment
Pilgrims Hospices values reliability and a high-quality service. Be sure to express your commitment to these principles. Talk about your previous volunteer experiences or any relevant roles where you’ve shown dedication and a positive attitude, especially in challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to inquire about the training process, how volunteers are supported, or what a typical day looks like for a Volunteer Receptionist at the hospice.
