Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a fast-growing brand in the food industry with a supportive team.
- Benefits: Gain hands-on experience, develop practical skills, and enjoy independence in your role.
- Other info: Enjoy a dynamic, field-based role with opportunities for growth.
- Why this job: Build strong customer relationships and kickstart your career in sales.
- Qualifications: Customer-focused attitude; experience in installation or food environments is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland. This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe. You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of on-site equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- High-quality, first-time-right installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We're Looking For
- A confident, customer-focused individual who enjoys working face-to-face with clients
- Comfortable working in a fast-paced, field-based environment
- Strong problem-solving skills with a practical, hands-on approach
- Self-motivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
- Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, hands-on role with real independence
- Be the face of a fast-growing, well-known brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career. Apply now and join us as an Installation Specialist – North, helping bring the Rollover brand to life across your region.
Field and Installations Specialist in York employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field and Installations Specialist in York
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands what we do and how you can contribute to the Rollover brand.
✨Tip Number 2
Practice your hands-on skills! If you’ve got experience in equipment installation or maintenance, be ready to talk about it. We want to hear about your problem-solving abilities and how you’ve tackled challenges in the past.
✨Tip Number 3
Show off your customer service skills. This role is all about building relationships, so share examples of how you’ve gone above and beyond for customers. We love hearing about those moments when you made a real difference!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you note can go a long way in showing us you’re genuinely interested in the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Field and Installations Specialist in York
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Installation Specialist role. Highlight your hands-on experience and customer service skills, as these are key to what we’re looking for at StudySmarter.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and find solutions, especially in a fast-paced environment like ours.
Communicate Clearly: Since this role involves training customers, it’s important to demonstrate your communication skills in your written application. Use clear and concise language to show us you can explain processes effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining the StudySmarter team!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Before the interview, make sure you have a solid understanding of the food-to-go equipment you'll be working with. Research common installation and maintenance practices, and be ready to discuss your hands-on experience or any relevant knowledge you have.
✨Showcase Your Customer Focus
This role is all about customer interaction, so prepare examples that highlight your ability to build relationships and deliver excellent service. Think of specific situations where you went above and beyond for a customer and be ready to share those stories.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in previous roles. Whether it's a tricky installation or a customer complaint, having a few examples up your sleeve will show that you're proactive and capable of finding solutions on the spot.
✨Plan Your Diary Management
Since this role involves managing your own schedule across multiple locations, think about how you would approach diary management. Be ready to explain your strategies for staying organised and ensuring timely installations and training sessions.