At a Glance
- Tasks: Engage with customers, process orders, and promote products in a dynamic telesales role.
- Company: Join Oakhouse Foods, part of Pilgrim's Europe, a leading food manufacturer.
- Benefits: Enjoy staff discounts, free parking, and career growth opportunities.
- Other info: Full training provided in a supportive team environment.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service required.
The predicted salary is between 28000 - 28500 £ per year.
Location: Westbury
Company: Oakhouse Foods (Part of Pilgrim's Europe)
Contract: Permanent
Hours: 40 hours per week, Monday to Friday
About Us
At Oakhouse Foods, we're passionate about helping customers enjoy delicious, high-quality meals delivered directly to their doorstep. With over 350 recipes and more than 30 years of experience, we've built a reputation for providing great food and exceptional service to customers across the UK. As part of Pilgrim's Europe, one of Europe's leading food businesses, we combine the personal touch of a trusted household brand with the opportunities, stability, and support that come from being part of a large and successful organisation.
About The Role
We're looking for enthusiastic and customer-focused individuals to join our Telesales in Westbury. This is a varied role where you'll speak with both new and existing customers, handling enquiries, processing orders, and identifying opportunities to recommend products and services that suit their needs. Many of our customers are older people, so you'll need to be an excellent communicator who can provide a friendly, patient, and professional service at all times. You'll also support operational activities, including preparing customer orders for delivery when required, making this an ideal role for someone who enjoys variety and being part of a close-knit team.
What You'll Be Doing
- Handling inbound and outbound customer calls
- Delivering exceptional customer service and support
- Processing customer orders accurately and efficiently
- Promoting products and services through proactive sales conversations
- Resolving customer queries and complaints professionally
- Maintaining accurate customer records and data entry
- Supporting online customer enquiries
- Assisting with the preparation of customer orders for delivery when required
What We're Looking For
- Excellent communication and telephone skills
- A passion for customer service and helping people
- Confidence in building rapport and identifying sales opportunities
- Strong attention to detail and accuracy
- Good IT skills, including Microsoft Word and Excel
- A positive attitude and a willingness to learn
- Ability to work both independently and as part of a team
Desirable
- Previous customer service, telesales, retail, or contact centre experience
- Experience using SAP or similar systems
Why Join Us?
- Join a business that genuinely makes a difference to customers and local communities
- Become part of Pilgrim's Europe, one of the UK's leading food manufacturers
- Enjoy the stability and career opportunities that come with a large, successful organisation
- Access to learning and development opportunities to support your career growth
- Supportive team environment with full training provided
- Staff discounts on products
- Free on-site parking
- Be part of a business that values Ownership, Determination, and Simplicity
- Opportunity to build a long-term career within Oakhouse Foods and the wider Pilgrim's Europe group
Telesales Representative, Telesales Representative in Westbury employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a collaborative and supportive work culture that prioritises food safety and quality excellence. Our team in Attleborough benefits from continuous professional development opportunities, competitive remuneration, and a commitment to innovation in food safety practices, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Representative, Telesales Representative in Westbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Representative, Telesales Representative at Pilgrims Europe, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Pilgrims Europe. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Representative, Telesales Representative. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Representative, Telesales Representative in Westbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Pilgrims Europe:When writing your cover letter, make sure to tailor your message specifically for Pilgrims Europe. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Pilgrims Europe that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Pilgrims Europe that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Pilgrims Europe’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
