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For Companies At a Glance
- Tasks: Install and maintain food equipment while training customers on usage.
- Company: Join a fast-growing brand in the food industry.
- Benefits: Gain hands-on experience and develop practical skills.
- Other info: Great stepping stone into sales with plenty of career growth.
- Why this job: Be the face of a well-known brand and build strong customer relationships.
- Qualifications: Customer-focused attitude and problem-solving skills are key.
The predicted salary is between 30000 - 40000 ÂŁ per year.
We're looking for a handsâon and customerâfocused Installation Specialist to support the growth of the Rollover brand across the Midlands, the North and Scotland. This is a fieldâbased, customerâfacing role where you'll be responsible for installing, maintaining and repairing foodâtoâgo equipment, as well as delivering professional training to customers on equipment use and food preparation.
This role is also a proven stepping stone into Sales â many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe.
You'll play a key role in ensuring our customers have a smooth, reliable experience â helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of onâsite equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- Highâquality, firstâtimeâright installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We're Looking For
- A confident, customerâfocused individual who enjoys working faceâtoâface with clients
- Comfortable working in a fastâpaced, fieldâbased environment
- Strong problemâsolving skills with a practical, handsâon approach
- Selfâmotivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
- Experience in equipment installation, maintenance or foodâtoâgo environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, handsâon role with real independence
- Be the face of a fastâgrowing, wellâknown brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, handsâon career. Apply now and join us as an Installation Specialist - North, helping bring the Rollover brand to life across your region.
Installation Specialist - North, Installation Specialist - North in Wells-next-the-Sea employer: Pilgrims Europe
Contact Detail:
Pilgrims Europe Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Installation Specialist - North, Installation Specialist - North in Wells-next-the-Sea
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential employers on LinkedIn. The more people you know, the better your chances of landing that Installation Specialist gig.
â¨Tip Number 2
Show off your skills! If you have experience in equipment installation or maintenance, be ready to demonstrate your hands-on abilities during interviews. Bring along examples of your work or even offer to do a quick demo if the opportunity arises.
â¨Tip Number 3
Be proactive! Donât just wait for job openings to pop up. Reach out directly to companies youâre interested in, like Pilgrim's Europe, and express your enthusiasm for the Installation Specialist role. A little initiative can go a long way!
â¨Tip Number 4
Keep it real! When you get an interview, be yourself and let your passion for customer service shine through. Remember, theyâre looking for someone who can build strong relationships with clients, so show them youâre the right fit for the team!
We think you need these skills to ace Installation Specialist - North, Installation Specialist - North in Wells-next-the-Sea
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Installation Specialist role. Highlight any hands-on experience, customer service skills, and problem-solving abilities that show you're a great fit for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youâre passionate about the role and how your background aligns with our values. Keep it engaging and personal â we want to get to know you!
Showcase Relevant Experience: If you've got experience in equipment installation or food-to-go environments, make sure to showcase that! Even if it's not directly related, any customer-facing roles can demonstrate your ability to engage and support clients effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Pilgrims Europe
â¨Know Your Equipment
Familiarise yourself with the food-to-go equipment you'll be installing. Understand its features, common issues, and maintenance needs. This will not only help you answer technical questions but also show your genuine interest in the role.
â¨Showcase Your Customer Skills
Since this role is customer-facing, prepare examples of how you've successfully interacted with clients in the past. Highlight your problem-solving skills and how youâve ensured customer satisfaction in previous roles.
â¨Plan Your Journey
As this position involves travel across various locations, demonstrate your organisational skills by discussing how you would manage your diary effectively. Mention any tools or methods you use to stay on top of your schedule.
â¨Emphasise Teamwork
Talk about your experience working with teams, especially in a sales or installation context. Show that you understand the importance of collaboration and communication with account teams to ensure smooth installations and customer satisfaction.