Junior Workforce Solutions Specialist in Uxbridge

Junior Workforce Solutions Specialist

We’re looking for a Junior Workforce Solutions Specialist to support critical workforce management systems, including UKG Kronos, SAP ECP Payroll and Access Control platforms.

What You’ll Do

• Provide first and second‑line support for Kronos, SAP Payroll and Access Control systems
• Manage incidents, service requests and access requests through the Service Desk
• Monitor and resolve tickets within agreed SLAs
• Support user administration, data updates and system maintenance
• Assist with reporting, data analysis and issue investigation
• Support system upgrades, testing, implementations and change initiatives
• Contribute to process improvements and service delivery enhancements

What You’ll Bring

• Experience supporting business applications or enterprise systems
• Strong customer service and Service Desk experience
• Excellent analytical and problem‑solving skills
• Good Excel skills, including lookups, pivots and data validation

Desirable:

• Experience with UKG Kronos
• Exposure to SAP Payroll / SAP ECP
• Knowledge of HR, Payroll or Workforce Management processes
• Experience supporting Access Control systems

Pilgrim’s Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets.

Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products.

Across Pilgrim’s Europe we combine 20,000 of the best people in the industry, united by a shared set of core values and a passion for producing the highest quality, most delicious and innovative food, which is enjoyed by millions of people in the UK, Ireland and Europe every day. Our Pilgrim’s Europe team are based in our Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters and Pilgrim’s Shared Services businesses.