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- Tasks: Make outgoing calls, upsell products, and assist customers with queries.
- Company: Join Pilgrim's Europe, a growing business with a friendly team.
- Benefits: Full training, career progression, discounted food, and great holiday entitlement.
- Why this job: Kickstart your sales career while making a positive impact in local communities.
- Qualifications: Enthusiasm for sales, good communication skills, and attention to detail.
- Other info: Part-time role with flexible hours and opportunities for growth.
Join to apply for the Telesales Agent role at Pilgrim's Europe. We are excited to announce the expansion of our Telesales/Service Team with members that can make outgoing calls and upsell in our Sharnbrook office.
Location: Sharnbrook
Job Type: Permanent contract, Part time
Expected hours: 30 hours per week
Key Responsibilities- Reporting to the supervisor, your role will be to deal with new and regular customers on the phone, to handle service enquiries.
- You may also be allocated to help in the warehouse to prepare customer orders for delivery by our team of drivers.
- Handling both incoming and outgoing sales calls and dealing with customer queries and complaints in a friendly and professional manner.
- Being able to match products and services to a customer's needs, in turn providing an effective and efficient service.
- Working as part of the branch team, you will deliver excellent customer care and online assistance for customers.
- To be proactive and enthusiastic with a passion for sales and offering high quality customer service to customers.
- A clear telephone voice and good telephone manner are essential.
- Many of our customers are older people, so you will need to be an excellent communicator, with good customer service skills.
- Attention to details, patience, accuracy, ability to meet sales goals and data entry skills are required.
- To be IT literate with Microsoft Word & Excel skills, although not essential.
- Working knowledge of SAP system would be an added advantage.
- Full training provided.
- Great career progression as part of a growing business with over 40 sites across UK and Europe.
- Discounted or free food.
- On-site parking.
- Great holiday entitlement.
- And many more.
If you are looking to start your Sales career, this is the job for you! Apply today and be part of our growing business that performs an invaluable service to local communities!
Telesales Agent, Telesales Agent employer: Pilgrim's Europe
Contact Detail:
Pilgrim's Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Agent, Telesales Agent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pilgrim's Europe. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling calls, it’s crucial to sound confident and friendly. Grab a friend or family member and do some mock calls. This will help you get comfortable with upselling and addressing customer queries.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with potential employers, let your passion for sales shine through. Share examples of how you've provided excellent customer service in the past, and don’t forget to highlight your proactive attitude.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities within the company. So, don’t hesitate—get your application in today!
We think you need these skills to ace Telesales Agent, Telesales Agent
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for sales and customer service shine through. We want to see that you're proactive and excited about the role, so don’t hold back on expressing why you’d be a great fit for our team!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've handled customer queries or made sales calls, as this will show us you understand what the job entails.
Keep It Clear and Professional: Since you'll be communicating with customers over the phone, it's important to demonstrate good communication skills in your written application. Use clear language, check for typos, and maintain a professional tone throughout.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Pilgrim's Europe
✨Know Your Product
Before the interview, make sure you understand the products and services offered by Pilgrim's Europe. This will help you answer questions about how you can match these offerings to customer needs during the interview.
✨Practice Your Phone Skills
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You could even do mock calls with a friend to get comfortable with handling customer queries and complaints.
✨Show Your Enthusiasm
Be proactive and enthusiastic about sales and customer service. Share examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your passion for the role.
✨Prepare for Common Questions
Think about common interview questions for telesales roles, such as how you handle difficult customers or meet sales goals. Prepare specific examples that showcase your skills and experience in these areas.
