Pilgrim's Europe is seeking a Senior Customer Service Executive to join our Customer Experience team in Slough. This role focuses on owning complex customer interactions, coaching colleagues, and driving service excellence across channels.
You will act as a subject matter expert, providing guidance and support, and helping shape customer-centric improvements while working office-based five days a week at our Slough head-office.
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Senior Customer Experience Coach | Escalation Lead | Slough employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a collaborative and supportive work culture that prioritises food safety and quality excellence. Our team in Attleborough benefits from continuous professional development opportunities, competitive remuneration, and a commitment to innovation in food safety practices, making it a rewarding place to grow your career.
