At a Glance
- Tasks: Support sales operations and manage customer inquiries to ensure a smooth onboarding experience.
- Company: Join Pilgrim's Europe, a dynamic team at Rollover in Slough.
- Benefits: Permanent, full-time role with a supportive work environment.
- Other info: Exciting opportunity for career growth in a collaborative office setting.
- Why this job: Be the go-to person in sales and make a real difference for customers.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 25185 - 28500 £ per year.
Pilgrim's Europe is looking for a highly organised and customer-focused Sales Support Administrator to join our growing team at Rollover. This is a key role supporting our sales function and owning the end-to-end customer lifecycle, helping us deliver a first-class onboarding and ongoing customer experience. If you enjoy working at the heart of a sales operation, juggling priorities, and being the go-to person who keeps everything running smoothly — we'd love to hear from you.
Contract Type: Permanent, Full-time, Office Based
Location: Slough (Rollover Office)
Working Hours: Monday to Friday
What you'll be doing:
- Managing enquiries through the Sales Support mailbox and ticketing system
- Processing new account applications and setting up customer accounts in SAP within SLA
- Issuing and responding to payment link requests
- Acting as the first point of contact for inbound leads
- Managing account notifications (on-stop, takeovers, trading recommencement)
- Creating and maintaining price files
- Processing equipment upgrade and additional equipment requests
- Liaising with equipment manufacturers and suppliers
- Raising purchase orders (POs)
- Coordinating customer equipment requests
- Maintaining an accurate equipment asset register
Sales Support Administrator employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Sales Support Administrator in our Slough office, you'll benefit from a collaborative culture that values your contributions, alongside opportunities for professional growth and development. With a focus on delivering exceptional customer experiences, you'll be at the heart of our sales operations, ensuring that every day brings new challenges and rewards.
