At a Glance
- Tasks: Install and maintain food-to-go equipment while training customers on its use.
- Company: Join a fast-growing brand in the food industry with a supportive team.
- Benefits: Gain hands-on experience, develop practical skills, and enjoy independence on the road.
- Other info: Enjoy a varied role with opportunities for career growth and development.
- Why this job: Build strong customer relationships and kickstart your career in sales.
- Qualifications: Customer-focused attitude and problem-solving skills; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a hands-on and customer-focused Installation Specialist to support the growth of the Rollover brand across the South area. This is a field-based, customer-facing role where you'll be responsible for installing, maintaining and repairing food-to-go equipment, as well as delivering professional training to customers on equipment use and food preparation. This role is also a proven stepping stone into Sales — many of our Installation Specialists have successfully progressed into sales positions, making it a fantastic opportunity for anyone looking to build commercial experience and develop their career within Pilgrim's Europe.
You'll play a key role in ensuring our customers have a smooth, reliable experience — helping them get the most out of our products while representing the Rollover brand to the highest standards.
What You'll Be Doing
- Work proactively with account teams to plan and complete customer installations
- Install Rollover equipment to a high, consistent standard within agreed SLAs
- Deliver clear, engaging training on equipment use and food preparation
- Carry out a wide range of on-site equipment repairs and maintenance
- Ensure all food safety and preparation procedures are clearly communicated
- Complete job sheets, service logs and training records accurately
- Maintain and update customer records using systems such as Repsly
- Build strong relationships with customers and internal teams
- Manage your own diary effectively across multiple locations
What Success Looks Like
- High-quality, first-time-right installations
- Strong customer feedback and engagement
- Equipment uptime and reliability maintained
- Accurate records and clear communication with account teams
- Efficient planning and delivery across your territory
What We're Looking For
- A confident, customer-focused individual who enjoys working face-to-face with clients
- Comfortable working in a fast-paced, field-based environment
- Strong problem-solving skills with a practical, hands-on approach
- Self-motivated and proactive, with the ability to manage your own workload
- Good communication skills and the ability to explain processes clearly
- Positive attitude and strong ownership mindset
- Experience in equipment installation, maintenance or food-to-go environments is advantageous but not essential.
Values & Behaviours
- Ownership: Takes responsibility for delivering high standards and customer satisfaction
- Determination: Finds solutions and gets the job done
- Simplicity: Keeps things clear, practical and effective
Why Join Us?
- Work in a varied, hands-on role with real independence
- Be the face of a fast-growing, well-known brand
- Build strong relationships with customers across your region
- Develop practical skills in equipment, training and customer service
- Join a supportive team within a leading food business
Ready to Get Started?
If you enjoy working on the road, solving problems and delivering great service to customers, this is a fantastic opportunity to build a rewarding, hands-on career. Apply now and join us as an Installation Specialist – South, helping bring the Rollover brand to life across your region.
Installation Specialist - South in Reading employer: Pilgrims Europe
At Pilgrim's Europe, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment for our Installation Specialists. With opportunities for career progression into sales roles, a focus on employee development, and the chance to build strong relationships with customers across the South, you'll find meaningful and rewarding work here. Join us to enjoy a hands-on role that allows for independence while representing a well-known brand in the food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Installation Specialist - South in Reading
✨Tip Number 1
Get to know the company and its products inside out. When you walk into that interview, show us you’re not just another candidate but someone who genuinely understands the Rollover brand and what we stand for. It’ll make a huge difference!
✨Tip Number 2
Practice your hands-on skills! Since this role is all about installation and maintenance, brush up on any relevant experience you have. If you can demonstrate your practical abilities during the interview, we’ll be more likely to see you as a great fit.
✨Tip Number 3
Don’t underestimate the power of relationships. We want to see that you can build rapport with customers and internal teams. Share examples of how you’ve done this in the past, and we’ll know you’re ready to represent our brand with confidence.
✨Tip Number 4
Be proactive in your approach! Show us that you’re self-motivated and can manage your own workload effectively. Whether it’s through your previous roles or personal projects, highlight how you’ve taken ownership and delivered results.
We think you need these skills to ace Installation Specialist - South in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Installation Specialist role. Highlight any relevant experience you have in equipment installation or customer service, and show us how your skills align with what we're looking for.
Show Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and find practical solutions, so don’t hold back on sharing your success stories!
Communicate Clearly:Since this role involves a lot of customer interaction, it's important to demonstrate your communication skills. Use clear and engaging language in your application to show us that you can explain processes effectively and connect with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join the StudySmarter team!
How to prepare for a job interview at Pilgrims Europe
✨Know Your Equipment
Before the interview, make sure you have a solid understanding of the food-to-go equipment you'll be working with. Research common installation and maintenance practices, as well as any specific products from the Rollover brand. This will show your technical knowledge and enthusiasm for the role.
✨Showcase Your Customer Skills
Since this role is customer-facing, prepare examples of how you've successfully interacted with clients in the past. Think about times when you resolved issues or provided training. Highlighting your communication skills and ability to build relationships will set you apart.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet and solve problems quickly. The interviewers will want to see that you can handle unexpected challenges, especially in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training processes, and opportunities for progression into sales. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
